EXL Nervehub™ - AI coach

An AI-based solution for the continuous coaching of average performer through regular nudges thus driving winning behaviors and delivering outcomes, such as better cycle time, schedule adherence, SLA achievement, knowledge management adoption, improved NPS and customer satisfaction.


AI Coach Features


Building Blocks

Claims Process for a Leading US Insurer

  • $59.9K Annualized Cost Saving
  • 98% Average Month-on-Month Accuracy Scores
  • 11% Increase in Productivity





Loading a Truck

Bill Entry Process for LTL Carrier

  • $43.7K Annualized Cost Saving
  • 17% Reduction in AHT
  • 1.08% Reduction in Error Rate





Get in touch with our expert: Rajiv Sethi (rajiv.sethi@exlservice.com)