EXL Smart Data Signals

AI-enabled proactive claim management

Claim professionals need to ensure right claim journeys and pro-actively address any 'anomalies'. EXL Smart Data Signals enables claim professionals by providing pro-active 'alerts' or 'signals' on potential anomalies to prevent leakage and drive improved customer experience and file compliance.

EXL's solution complements a client's core system(s) and sends actionable alerts by performing near-real time automated claim event monitoring by combining advanced analytics and generative Al.

The solution extracts data points from structured and unstructured data, then combines these data points with natural language processing predictive models to deliver actionable insights.