VLinQ: A one-stop, self-service portal for vendors

Current key challenges in the market

Across industries, the absence of an efficient vendor query and statement reconciliation portal remains to be a pertinent business problem

The vendor portals available in the market are:

  • Limited to vendor onboarding, data maintenance and query management workflows serving as reactive solutions
  • Unable to reduce the time spent on vendor query management, statement reconciliation and related disputes.
  • Result in approximately 15% to 30% of AP workforce spending time on vendor query management and statement reconciliations, depending on process maturity.

Introducing VLinQ

A one-stop, self-service portal for vendors to access the status of invoices, download statements, and invoice reports

VLinQ

Single connect for all supplier touchpoints in Accounts Payable

All four modules are self-deployable

Vendor master

Master data management

  • View vendor details
  • Submit change requests

    - Contact number
    - Email ID
    - Bank details
    - Authorized personnel

  • Modify non-critical details

Invoice submission

Invoice and support documents

  • Submit invoice

    - PDF, CSV
    - Invoice key-in

  • Submit support documents

    - PO copy/reference
    - Delivery notes
    - GRN/SRN copy
    - Debit/credit memo

Query management

Query/Issue resolution

  • Submit query

    - Invoice specific
    - Payment related
    - General Query

  • View status

    - Invoice status
    - Query resolution status

Statement reconciliations

Reconciliations

  • View/download invoices status
  • Reconcile statement instantly
  • Download account statement

Key features

Secured log-in

 Secured log-in

 

Secured log-in

 Self service

 

Secured log-in

 ERP augmented

Secured log-in

 Real-time response

 

Secured log-in

 Key metrics dashboard

 

Secured log-in

 Email notifications

Expected benefits

~ 70%

  • Reduced effort in statement reconciliations

~25%

  • Reduced invoice status inquiries
  • Real-time dashboards and reports
  • Improved vendor experience

Contact us and learn more

Suri Babu Komma
Vice President
FAO Digital Transformation
Suri.komma@exlservice.com