How AI can solve problems without replacing systems with Tim Rafton 

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How AI can solve problems without replacing systems with Tim Rafton

Tim Rafton, executive general manager at IAG, talks how AI changes the pace of transformation.

Episode 4

How AI can solve problems without replacing systems with Tim Rafton 

Host
Shirley Macbeth
Chief Marketing Officer, EXL
Guest
Tim Rafton
Executive General Manager, IAG
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EXLdata.ai

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Summary

<p>Tim discusses how AI handles unstructured data, where to start for early wins, and what it takes to move from experimentation to real workflow impact.</p>
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Duration: 22:23

Show notes

<p class="p1">In this episode</p><p class="p1"><strong>Chapter 1: Why AI doesn’t need a perfect start</strong><br>Tim Rafton, executive general manager at IAG, shares why organizations shouldn’t delay adopting AI even if they face challenges from complex systems and messy data.</p><p class="p1"><strong>Chapter 2: How to approach solving real problems</strong><br>Using real examples, Tim provides his view on identifying use cases, building momentum, and gaining employee buy-in when scaling AI.</p><p class="p1"><strong>Chapter 3: Making progress compound over time</strong><br>AI programs don’t need large, multi-year programs to be successful. Making short, outcome-focused bursts of progress can add up to large transformations over time.</p>
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