How AI can solve problems without replacing systems with Tim Rafton
Featured episode
How AI can solve problems without replacing systems with Tim Rafton
Tim Rafton, executive general manager at IAG, talks how AI changes the pace of transformation.
Episode 4
How AI can solve problems without replacing systems with Tim Rafton
Host
Shirley Macbeth
Chief Marketing Officer, EXL
Guest
Tim Rafton
Executive General Manager, IAG
Host
Shirley Macbeth
Chief Marketing Officer, EXL
Guest
Tim Rafton
Executive General Manager, IAG
Summary
<p>Tim discusses how AI handles unstructured data, where to start for early wins, and what it takes to move from experimentation to real workflow impact.</p>
Duration: 22:23
Show notes
<p class="p1">In this episode</p><p class="p1"><strong>Chapter 1: Why AI doesn’t need a perfect start</strong><br>Tim Rafton, executive general manager at IAG, shares why organizations shouldn’t delay adopting AI even if they face challenges from complex systems and messy data.</p><p class="p1"><strong>Chapter 2: How to approach solving real problems</strong><br>Using real examples, Tim provides his view on identifying use cases, building momentum, and gaining employee buy-in when scaling AI.</p><p class="p1"><strong>Chapter 3: Making progress compound over time</strong><br>AI programs don’t need large, multi-year programs to be successful. Making short, outcome-focused bursts of progress can add up to large transformations over time.</p>
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