Make It Real with AI | EXL Podcast Series

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Episode 10: Why context matters more than AI models with Jennifer Hamel | IDC

<p>IDC's Jennifer Hamel explores how capturing hidden knowledge is essential for reliable, accurate AI agents.</p>

Duration: 28:55 mins

Shirley Macbeth and Jennifer Hamel

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Artificial intelligence

Episode 1: Unlocking the Real Value of AI in Business with Rohit Kapoor

January 7, 2026

<p>Rohit breaks down what businesses are getting wrong about deploying AI, the impact of AI on workflows, and real stories of how AI has transformed the way companies in complex industries work.</p>

Duration: 21:59 mins

Rohit Kapoor and Shirley Macbeth

Artificial intelligence

Trailer: Changing the way real work gets done with AI

January 7, 2026

<p>Make It Real from EXL brings you the leaders modernizing their data and making AI work where it matters most: in their workflows. Get real stories, real results, and actionable insights from experts.</p>

Duration: 00:47 mins

Shirley Macbeth

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