EXL named a Leader and Star Performer
EXL named a Leader and Star Performer
EXL named a Leader and Star Performer
EXL has been recognized as a Leader and Star Performer in Everest Group’s Life and Annuities (L&A) Insurance BPS and TPA PEAK Matrix® Assessment 2023.
This reflects EXL’s continued growth in analytics and digital solutions and its commitment to helping clients make sense of data to drive their businesses forward. Everest Group cites EXL’s targeted investments to scale up its data and analytics and AI capabilities and its digital-led operations approach as its key market successes in 2022.
Key strengths cited in the Everest report include:
- Strong growth trajectory on the back of our digital-led operations approach and supported by best-in-breed industry partnerships
- Investments in our individual and group life TPA ecosystem to support new product launches and effective management of closed books and open books of business
- Scaling up of our data, analytics, and AI capabilities
- Strong focus on upskilling our talent pool with relevant investments
Leadership perspective
“New generative AI capabilities have the potential to transform businesses. Life and annuities insurance is no exception; the real value will be the ability to access differentiated data and drive adoption and change at scale. However, generative AI in the insurance industry must be accompanied by strong governance and adhere to data privacy and security standards to ensure ethical and responsible usage. EXL is thrilled to be recognized as a leader at this moment of opportunity and transformation for life insurers.”
Raghav Jaggi, SVP, Head of Life and Annuities business