EXL named a leader in everest group's clinical and care management operations PEAK Matrix® 2025
EXL has been recognized as a Leader in the Everest Group Clinical and Care Management (CCM) Operations PEAK Matrix® Assessment 2025. This placement highlights our ability to help healthcare organizations navigate a complex landscape of fragmented data, rising costs, and workforce shortages through advanced data analytics, AI-driven automation, and a deep understanding of the entire CCM value chain.
"EXL addresses market challenges by embedding data and AI across care management through its care management solutions, which unify data and orchestrate utilization and case management workflows to speed decisions and close care gaps. These capabilities, coupled with its flexible engagement model, global delivery network, and clinically trained teams spanning across population health to quality improvement, reinforce EXL’s Leader position in Everest Group’s CCM Operations PEAK Matrix® Assessment 2025."
Lloyd Fernandes, Practice Director, Everest Group
Key strengths highlighted in the report
Everest Group recognized EXL for several key capabilities, including:
AI-powered modernization
EXL embeds data and AI into the core of our care management strategy, automating intake, review, and audits to reduce manual effort and improve consistency.
End-to-end clinical support
We support payer and provider clients across all CCM subprocesses—from population health analytics to quality improvement—backed by a global network of clinically trained staff.
Flexible and collaborative engagement
Our flexible models and client-centric approach are praised for delivering tech-driven insights and collaborative problem-solving that improve clinical workflows.
A future-focused partner in clinical and care management
In a healthcare landscape defined by constant change, you need a partner who can transform complex challenges into tangible opportunities. EXL stands apart by integrating cutting-edge technology with profound clinical expertise, driving the concrete results you need.
Our proprietary care management platform serves as the backbone of our strategy, unifying disparate data sources to streamline utilization and care management. This enables your teams to make faster, more informed decisions and close critical gaps in care. While we have a proven track record with employer-sponsored and Medicare Advantage plans, we are actively expanding our footprint in the Medicaid sector. By deepening our consultative partnerships, we ensure our execution aligns precisely with your strategic goals. Partner with EXL to unlock new efficiencies, control costs, and achieve superior health outcomes.
Disclaimer
Licensed extracts taken from Everest Group’s PEAK Matrix® Reports, may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their positioning. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.