EXL recognized as a leader in ISG Provider Lens Healthcare Digital Services Quadrant Report
EXL recognized as a healthcare digital services leader
EXL recognized as a healthcare digital services leader
Year after year, digital transformation continues to be top of mind for healthcare service providers. With the emergence of new technologies and more sophisticated data strategies entering the healthcare landscape, digital isn’t something that can be ignored.
From ISG – “The increasing use of AI and a huge amount of data are pushing the healthcare industry to transform digitally. It’s not just a choice; it’s a must.”
These recognitions showcase how EXL pairs clinical expertise with innovative technologies, proprietary analytics and platforms, and digital automation to help both payers and providers deliver improvements across cost, quality, and utilization.
A Leader in Payer Digital Transformation Services
Key EXL strengths cited by ISG in the report include:
- Strategic technological investments: EXL made a substantial investment to swiftly implement cutting-edge technologies that shape the future of payment integrity for its clients.
- Simplifying patient care: EXL oversees operations comprehensively, enhancing utilization management, case management, and population health.
- Improving payment accuracy: EXL uses data, analytics, and advanced digital tools, including AI, to detect and enhance billing and payment irregularities.
“EXL pioneers digital transformation in healthcare, seamlessly blending advanced technologies to optimize operations and enhance patient outcomes.” - ISG Provider Lens
A Leader in Healthcare Platform Implementation Services
Key EXL strengths cited by ISG in the report include:
- Comprehensive digital operations: EXL manages operations comprehensively, improving efficiency in utilization management, case management and population health.
- Patient engagement excellence: The EXL Patient Engagement Platform is a cloud based, omnichannel solution seamlessly integrating clinical expertise, digital technology, and behavioral science.
- Advanced healthcare intelligence platform: The EXL Smart Platform for Health offers advanced capabilities using cutting-edge AI, cognitive technology, and data-driven analytics. This empowers experts to swiftly derive value from extensive datasets and detect anomalies in real-time across the claim continuum.
“EXL reshapes healthcare operations with tailored platforms, ensuring streamlined efficiency and strategic patient engagement for optimal outcomes.” - ISG Provider Lens
“Digital transformation remains a top priority as the healthcare landscape evolves. We continue to bolster our capabilities to enhance efficiency, accessibility and quality outcomes for our clients’ members and patients. The emergence of generative AI enables us to support their goals for better access and administrative efficiency, consumer driven experiences, plus stronger compliance, risk, and cost management. We’re thrilled to earn two Leader designations this year and look forward to building on this success in the years to come.”
Anita Mahon, executive vice president and global head of healthcare at EXL.