Forrester consulting total economic impact study
Forrester consulting total <br>economic impact study commissioned by EXL
Forrester consulting total <br>economic impact study commissioned by EXL
EXL commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging Digital Solutions from EXL. This study aims to provide readers with a framework to evaluate the potential financial impact of EXL Digital Solutions on their organizations.
Download the study to examine the return on investment (ROI) our customers realized by leveraging digital solutions from EXL.
EXL Webinar featuring Forrester: The Total Economic Impact™ Of EXL's Digital Solutions
In this webinar, representatives from EXL and Forrester shared real-world examples of how EXL is helping companies drive better business insights and customer experience.
Voice of the customer
“EXL came in and took the time to understand the data and the true customer behavior, and then get that displayed in a way that made sense. They developed about five dashboards for us that slice and dice the data, and I can’t even describe to you how powerful the views were.”
- Director of invoice to cash business, manufacturing (electrical)
“[EXL representatives] have been able to leverage their industry knowledge into our specific environment. They are good listeners and understand the role they play [for us] and the stakeholders that we deal with.”
- Senior director of process excellence, financial services (insurance)