EXL named Leader for two categories in ISG Provider Lens®– Generative AI Global 2025 Study

EXL’s recent recognition as a Leader for two categories in the ISG Provider Lens® Generative AI Global 2025 Study validates our commitment to advancing the future of enterprise transformation through innovative, data-driven genAI solutions that empower smarter, faster decisions.

Discover a comprehensive analysis of leading service providers driving the adoption and scaling of generative AI (GenAI) across industries. This report highlights the evolving market dynamics, strategic trends, and capabilities shaping the genAI landscape.

• EXL has been recognized as a Leader in the ISG Provider Lens® Generative AI Services — Large and Midsize Report 2025, in the categories:
  • Generative AI Services Strategy and Consulting Services — Midsize
  • Generative AI Services Development and Deployment Services — Midsize
• The report shows genAI’s shift from pilots to enterprise-scale solutions embedded in core workflows, emphasizing the importance of strategic partnerships, innovation, and AI governance, while spotlighting trends like multimodal AI, agentic workflows, and hybrid model orchestration.
• It recognizes EXL’s scalable production deployments, including solutions like ContractIQ and FNOL Assist, are powered by reusable components across industries.
• The report also highlights EXL’s flexible integration of multiple LLMs, leveraging smart routing and memory reuse to optimize costs and performance.
• This reaffirms our commitment to an agent-centric architecture with modular orchestration, enabling secure, role-based multi-agent workflows through the EXLerate.AI platform.