Human-focused change management for AI

Background Image

Human-focused change
management for AI

Why trusting talent is key to embedding AI in insurance workflows

Most AI conversations focus on data, integration, and models. But embedding AI into real insurance workflows depends just as much on people, how they understand AI-driven decisions, develop trust, and adapt their roles.

Human-focused change management for AI clarifies what people need to know as AI becomes part of daily work and helps organizations evolve roles, learning, and guardrails alongside technology.

Download this infographic, to learn:

  • Why AI change management looks different in insurance
  • The people-centric challenges that emerge as AI enters workflows
  • Five focus areas to build trust, proficiency, and accountability
  • Practical steps insurers can take to embed AI successfully
Try EXL’s new Gen AI search!