Featured Insights
2026 EXL AI Enterprise study for healthcare
Transforming healthcare through connected experiences
Connect, govern, and activate healthcare data for AI
Where we operate
Payers
We embed AI into clinical and administrative workflows to improve outcomes and cut medical spend.
Providers
We help providers improve quality, manage total cost of care, and elevate the patient experience.
Life sciences
We help life sciences firms sharpen market view and improve outcomes with data and analytics.
EXL and Databricks deliver high-performance analytics solution to improve patient scheduling and access for a leading healthcare organization.
Cognitive AI solution delivers measurable value, including significant cost savings, better efficiency, and a substantial improvement in provider satisfaction.
Highmark
AI is no longer a differentiator but a business imperative
"Reducing revenue loss from payment errors, fraud, waste, and abuse across the claims lifecycle."
"Managing care coordination and utilization while controlling the total cost of care."
"Streamlining prior authorization to cut delays, reduce friction, and speed determinations."
Challenges we solve for healthcare companies
"Elevating the member and patient experience across every channel and interaction."
"Turning fragmented data into AI-ready insights that scale across the enterprise."
What core healthcare AI and Data solutions does EXL offer?
Clinical services
Improve outcomes and reduce medical spend with AI-powered clinical solutions
Payment integrity
Ensure claims payment accuracy and reduce fraud, waste, and abuse.
Data and AI
Transform your organization with enterprise AI for faster, smarter outcomes.
Customer experience
Lift satisfaction and streamlines workflows with AI-driven customer experience (CX).On small screens, swipe horizontally or use the left and right arrow keys to browse solutions.
Recognized by leading analysts
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Teaming with <br><span class="wm-orange-text">top partners</span>
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Frequently asked questions
EXL helps healthcare organizations improve efficiency and reduce operational costs through AI and automation, cutting manual work by 50–70% and speeding turnaround by 40–60%. By connecting siloed healthcare operations and automating high-volume tasks, our data-led approach drives measurable cost savings without sacrificing quality.
EXL provides solutions for payers, providers, and life sciences organizations – spanning payment integrity, member and provider experience, clinical operations, and healthcare data, AI, and analytics. Backed by 11,000+ healthcare professionals and deep domain expertise, we help you integrate data, optimize workflows, and drive better outcomes across every stage of your transformation.
EXL helps healthcare payers improve payment integrity and reduce healthcare costs using AI to detect errors and overpayments across the full claims lifecycle. Our real-time data platforms uncover hidden risks and minimize improper payments, lowering the total cost of care while maintaining rigorous compliance standards.
Healthcare organizations choose EXL for digital transformation because of our 25+ years of proven results, data and AI-led approach, and trusted partnerships with leading payers, hospital networks, and life science organizations. With one of the industry's largest data science teams and partners like Databricks, NVIDIA, and AWS, we deliver outcomes that last.
EXL improves patient and member experiences in health care through conversational AI and omnichannel support, cutting cost per call by 80%+. Our solutions enhance care coordination, enable personalized engagement, and optimize every consumer interaction; freeing clinical staff to focus on delivering exceptional care.
EXL's AI healthcare solutions improve healthcare operations through agentic AI and intelligent automation. Faster workflows, 100% audit coverage, and reduced manual errors are built-in outcomes. Our domain-specific AI integrates into existing processes, supporting compliance and enabling data-driven decisions at scale.
Lead the <span class='o_highlight'>future of healthcare</span>
EXL data and AI solutions drive better outcomes, efficiency, member experience, and bottom line results.
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