The revolutionary impact of AI on healthcare
The revolutionary impact of AI on healthcare
50 organizations share how they’re eliminating barriers to harness AI’s growing power
The future of healthcare AI
According to the 2025 EXL Enterprise AI Study, healthcare organizations are making strides in AI implementation, with many of them achieving impactful results in areas like provider network management, claims processing, and customer service. But, there’s still work to be done to unlock the full potential of AI across the industry.
Uncover key insights
Here’s a snapshot of what you’ll learn in the report:
- 01Where healthcare leaders are embedding AI, including provider network management and care management.
- 02Success stories of using AI to cut costs, improve profitability, and enhance patient outcomes.
- 03The persistent challenges facing healthcare companies, from data silos to outdated tech infrastructure.
- 04Real-life examples of how generative AI is reshaping claims processing and medical expense management.
SMART AI SOLUTIONS FOR COST-EFFECTIVE INNOVATION
According to the report, cost doesn’t have to hinder progress in healthcare AI. Instead of pursuing large-scale system overhauls, companies can focus on high-impact use cases that leverage existing data and deliver measurable results. Tools that improve data quality and accessibility without replacing legacy systems allow for dynamic data use at lower costs. Self-funding initiatives offer quick ROI while driving significant savings and operational improvements, like:
According to the report, cost doesn’t have to hinder progress in healthcare AI. Instead of pursuing large-scale system overhauls, companies can focus on high-impact use cases that leverage existing data and deliver measurable results. Tools that improve data quality and accessibility without replacing legacy systems allow for dynamic data use at lower costs. Self-funding initiatives offer quick ROI while driving significant savings and operational improvements, like:
01
<p>Payment integrity programs</p>
02
<p>Contract compliance</p>
03
<p>Contact center assistance</p>
<p>Start small, deliver results, and build a foundation for scalable AI solutions.</p>
