Premium Audit & Support Services

Premium Audit & Support Services

Premium Audit & Support Services

EXL combines analytics, an industry-leading workflow platform, and deep domain experience to streamline premium auditing. Our solution reduces costs, improves underwriting results, and enhances customer satisfaction. We collaborate with clients to become an integral part of their business process. We continually invest in our premium audit solutions, adapting to the need to shift to automated processes. This enables constant improvements to our tools and platforms, and customer-facing portal that provides them the ability to order or see live updates


A leader in the the premium audit industry, EXL offers volunatary/mail audits, phone audits, remote premium audits and physical audits at all levels of auditable exposure types. We train our 350+ highly skilled professionals worldwide utilizing our industry-leading training platform and curriculum. This expertise is combined with a technology-enabled proprietary platform, with predictive modeling capabilities. Using a Premium Audit selection model, the team can predict the likelihood of policy misclassification, automatically assign audit methods to save carriers time and money, and use machine learning to continuously improve correlation and prediction accuracy


  • Secure intuitive online premium audit solution for voluntary/mail audits (auditstream™) with in-build industry tracks and customized carrier branding
  • Global presence to conduct remote audits, premium audit back office tasks offering a competive price point
  • 100% employee workforce with nationwide coverage including Alaska and Hawaii for conducting physical audits

Solution Highlights

  • Highly secure, SOC2 compliant with multi-factor authentication and easy to use as documents are majorly accepted through a secured portal
  • Technology-enabled model to speed up process and ensuring continuous improvement
  • Industry leading training platform ensuring auditor competency and consistency
EXL Premium Audit Account Managers
Jason Baie Chad Frank Steven Staubley Mario D Fiel
Jason Baie
Vice President, EXL Premium Audit Sales


Jason's career has spanned 25 years in Loss Control and Premium Audit from a field auditor to vice president. Jason has been a board member of CIAMA (California Insurance Auditor Managers Association). He has a degree in Risk Management and Insurance from California State University. He can be reached at

Chad Frank
SAVP, National Account Manager – Central States, EXL Premium Audit

Chad has over 18 years of experience in the insurance industry, both as a premium auditor and an Account Manager for EXL Services. He actively attends NSIPA annual conventions and Regional Chapter meetings. Chad holds a bachelor’s degree in Accounting and Economics from Luther College. He can be reached at

Steven Staubley
SAVP, National Account Manager - Eastern Region, EXL Premium Audit

Steven has over 30 years of experience in the insurance industry having worked for NCCI and several large national insurance companies. He has significant experience in experience rating, claims management, loss control and premium audit. He has been actively involved with the Insurance Auditors Association of the Southeast (IAASE) including serving two terms as Treasurer. Steven holds an Associate in Risk Management (ARM) designation, Bachelor of Science degrees in Real Estate and Risk Management/Insurance and a Master of Business Administration. He can be reached at

Mario D Fiel
AVP, National Account Manager – Northeast States, EXL Premium Audit

Mario has more than 45 years of insurance industry experience. He began his insurance career as an independent agent in Connecticut, before entering the premium audit field with Aetna Casualty where he held various positions, including Senior Audit Analyst and Administrator. Actively involved in the National Society of insurance premium Auditors (NSIPA), Mario is currently serving on the Executive Board of Directors of NSIPA after serving two terms as President. Mario holds a bachelor’s degree in Business Administration with a Marketing emphasis from Central Connecticut State University. He can be reached at