Business operations
Transform business operations with data and digital
In the digital era, speed is the new mark of quality. To succeed, companies must break down traditional silos to deliver fast, productive, and accurate interactions that elevate experiences for customers and employees alike.
EXL helps clients accomplish this and more by digitizing task-heavy workflows with our business process automation services. With deep expertise in our clients’ industries, AI and operations management, we develop and implement deep business transformations that improve efficiencies and deliver results at speed and scale. The result: streamlined operations, reduced processing times, and faster speed to market.
Transform business operations with data and digital
In the digital era, speed is the new mark of quality. To succeed, companies must break down traditional silos to deliver fast, productive, and accurate interactions that elevate experie...
In the digital era, speed is the new mark of quality. To succeed, companies must break down traditional silos to deliver fast, productive, and accurate interactions that elevate experiences for customers and employees alike.
EXL helps clients accomplish this and more by digitizing task-heavy workflows with our business process automation services. With deep expertise in our clients’ industries, AI and operations management, we develop and implement deep business transformations that improve efficiencies and deliver results at speed and scale. The result: streamlined operations, reduced processing times, and faster speed to market.
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Business operations solutions from EXL
Streamline and optimize your workflows by integrating the power of AI and machine learning with human-driven industry expertise.
Business process automation
<p>Deploy expert-led business process automation solutions and advanced digital technologies specific to your industry – delivering rapid, tangible outcomes and sustainable competitive advantage.</p>
Operations management
<p>Break down silos. Infuse end-to-end intelligence. Implement new operating models. By combining industry-specific expertise with AI and digital technologies, we’ll help you unlock efficiency and streamline business operations.</p>
Healthcare operations
<p>We bring together deep domain expertise, advanced analytics, advisory services, and proprietary technology to help healthcare organizations transform into streamlined, customer-centric enterprises.</p>
Insurance operations
<p>We deploy real-time insights, domain expertise, and cloud-first industry solutions to help insurance organizations of all types reimagine their operations to achieve growth and business superiority, fast.</p>
Benefits
Benefits of adopting intelligent business process automation
Maximize cost savings
by automating repetitive tasks. Reduce labor costs and free up resources for more strategic activities.
Improve accuracy and consistency
by reducing reliance on human intervention, minimizing errors, and ensuring standardized execution of tasks and workflows.
Improve agility and scalability
to handle growth and easily adapt to changing workloads without significant additional resource investments.
Increase operational efficiency and productivity
by streamlining workflows and reducing manual tasks to enable faster, error-free processes.
Benefits
Maximize cost savings
by automating repetitive tasks. Reduce labor costs and free up resources for more strategic activities.
Improve accuracy and consistency
by reducing reliance on human intervention, minimizing errors, and ensuring standardized execution of tasks and workflows.
Improve agility and scalability
to handle growth and easily adapt to changing workloads without significant additional resource investments.
Increase operational efficiency and productivity
by streamlining workflows and reducing manual tasks to enable faster, error-free processes.
Proven outcomes
See how clients in healthcare, insurance, and other complex industries have improved operational efficiencies to deliver next-level customer experiences with EXL’s business automation technologies.
Testimonials
What EXL customers are saying
Testimonials
What EXL customers are saying
Being bold, fearless and putting employees first are some of the values that align with both EXL and Sephora. Mike Racer, SVP of Supply Chain at Sephora talks about the real value EXL delivers to their enterprise through digital interventions and actionable insights
White paper
Back office 2.0 for utilities
White paper
Back office 2.0 for utilities
<p>The battleground for organisations has never been so competitive and complicated. The rapid adoption of technology, changing customer behavior, and increasing competition are combining to disrupt traditional customer service models.</p>
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White paper
<p>The battleground for organisations has never been so competitive and complicated. The rapid adoption of technology, changing customer behavior, and increasing competition are combining to disrupt traditional customer service models.</p>
White paper
Digital innovations improve patient outcomes
White paper
Digital innovations improve patient outcomes
<p>The COVID-19 pandemic prompted the demand for remote services, particularly in the healthcare industry, which is seeing new improvements in efficiency, quality and patient outcomes driven by technology.</p>
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White paper
<p>The COVID-19 pandemic prompted the demand for remote services, particularly in the healthcare industry, which is seeing new improvements in efficiency, quality and patient outcomes driven by technology.</p>
White paper
Trends and technologies accelerating transformation
White paper
Trends and technologies accelerating transformation
<p>In order to thrive and compete in the digital age, insurers cannot afford to overlook the opportunities that emerge where industry and technology trends meet.</p>
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White paper
<p>In order to thrive and compete in the digital age, insurers cannot afford to overlook the opportunities that emerge where industry and technology trends meet.</p>