Incorporate AI throughout workflows with ServiceNow and EXL
EXL partnerships
EXL + ServiceNow
Organizations need seamless, effective internal processes to grow. EXL’s domain expertise and data and AI insights can help your organization to extract the maximum value from its operations.
Technology workflow
Employee workflow
Customer workflow
Creator workflow
EXL Impact
100+
Global talent of ServiceNow practitioners
100+
Hyperautomation projects completed
50+
Pre-built components and accelerators
100+
Technical architects and leads
What we do
Advisory
Implementation
Data led Insights
Ongoing Management
Our value to you
Enhanced technical experience
Innovative solutions
Domain expertise
Partnership solutions
Evolving solutions for evolving needs
Immigration Easy
Gen AI-powered immigration solution that effortlessly guides you through the entire immigration process. From creating visa cases to final filings, it seamlessly integrates with third-party applications, ensuring a smarter, more efficient experience for your journey.
GenAI risk assessment
A solution to access the compliance of organization's use of AI with EU's AI Act 2024. This toolkit is intended to allow an organisation to make a holistic risk assessment of its AI applications and understand the areas which need improvement to become compliant.
OperateX
A centralized platform for strategic resource management, offering real-time visibility to leadership and managers. Features include a Resource Management SPOC for team allocations, managing all assigned resources, and bulk Excel uploads for quick updates.
Intelligent Service Desk AI Agent
The Intelligent Service Desk AI Agent leverages advanced AI to streamline and automate IT service management, enhancing efficiency and user experience.
EXL EXELIA.AI™
Pre-trained solution for human-like interactions through voice & chat, developed for P&C specific use cases. EXL EXELIA.AI™ helps customers instantly solve their queries through next-gen NLP and contextual understanding.
EXL Smart Agent Assist
EXL Smart Agent Assist, infused with Gen AI capabilities,helps frontline agents real time by automating manual tasks and providing them intelligence for faster resolution and higher customer experience.
EXL Subrosource™
End-to-End Subrogation management solution to increase recovery and reduce expenses through early identification, optimized resourcing, and model driven lifecycle management.
Recruit Assist AI Agent
AI Agent helps in performing intelligent talent matching, categorization, skill mapping by scanning resource profiles across platforms and provides 24/7 virtual agent support along with automated interview scheduling.
