In January through May of 2025, EXL conducted a double materiality assessment with assistance from a third-party consultant, Alliance Advisors. The double materiality assessment evaluates the importance to our company and stakeholders of sustainability matters from an impact point of view and/or from a risk and opportunity perspective.
This assessment helped us to develop and execute on sustainability strategy and to determine topics to prioritize for disclosure and associated with environmental and social impact for the company and our stakeholders.
We identified key sustainability topics and assessed their relative importance for prioritization by EXL, with internal and external stakeholders, including customers, investors, employees and management, through direct engagement through survey questionnaires and interviews and review of global sustainability frameworks, standards and ratings.
The following are our Tier 1 – Tier 3 topics based on a) financial risks and opportunities and b) actual or potential impacts to stakeholders:
Our double materiality assessment is solely intended to reflect priority sustainability-related topics. This assessment does not reflect the materiality of these topics to EXL’s business, operations or financial conditions. “Materiality” as used on this page and within our sustainability reporting should not be read to construe that these topics are “material” in the context of the U.S. federal securities laws, or any other legal or regulatory framework.