55.6 %
racial and ethnic diversity in senior leadership
43%
company-wide representation of women
23.8%
women in our Executive and Operating Committee
23.3 %
women at the VP+ level
95%
of delivery centers are certified to ISO 45001:2018, meeting international standards for occupational health and safety
>1.3M
training hours for employees in 2023
91.2%
employee engagement score
100%
of delivery centers worldwide are ISO 14001:2015 certified
2023
2023 BEST Award from The Association for Talent Development
2023 America’s Best Places to work for Hispanics/Latinos from the Hispanic/Latino Professionals Association
EXL has a diverse and talented global workforce spread across Africa, the Americas, Asia, Australia, and Europe. Our people are our key differentiator, playing a crucial role in delivering data-driven solutions that help drive our business forward and activate our long-term strategy and growth.
EXL is dedicated to creating a work environment that helps our people thrive both personally and professionally. We do this through creating an inclusive workplace culture, providing meaningful and democratized self-learning for EXL employees, increasing the representation of women in leadership positions, and focusing on an employee-centric approach to human capital management.
Culture
Our culture is built around what we call the Better Way Code. These guidelines help our employees embed our core values into their day-to-day work including commitment, effort, inspiration, and learning.
Employee engagement
Whether working from home or in the office, EXL strives to engage and communicate with our people. That means ensuring our employees, leaders, and teams effectively work, collaborate, and feel connected to each other and our culture. To that end, we’re constantly using and improving digital communications, implementing collaboration platforms, and surveying our people to receive valuable insights into employee sentiment.
Talent
Our talent development strategy emphasizes building a distributed workforce for our multifaceted talent needs. We’re focused on developing self-driven, democratized learning and growth experiences for our employees based on their personal goals and skills. This includes using AI, curated libraries, and intelligent web-sourced content. We use data, technology, and business insights to create a global talent network to build our future-ready workforce.
Diversity, Inclusion and Belonging
Our diversity, inclusion and belonging philosophy is to create an inclusive work environment that harnesses the power of diversity to drive organizational success. We remain committed to acquiring and developing the best talent wherever they are, whoever they are, and building a leadership that represents the gender diversity of our world and clients. EXL encourages the formation of employee resource groups (ERG), such as our Women at EXL ERG supporting women at EXL, and EXL Pride ERG supporting LGBTQ+ people and allies at EXL.
Health, safety, and wellbeing
Our people are our biggest asset, and we are committed to creating a safe and healthy workplace for our them – and we’ve got the awards to prove it.
- International Institute of Security and Safety Management Awards 2018-2022: Industrial Sector Safety Awards in IT/ITeS Category & Safety Excellence Award for Women Safety
- Winner of Golden Peacock Global award for ESG 2023
- Sword of Honour Winner 2023 : British Safety Council
- World Safety Forum: Global Safety Summit 2022: National Environment Award & National Safest Workplace Award
- 2023 Five Star Rating from the British Safety Council in Occupational Health & Safety for our India and UK Centers
