Americas EVENT SUMMARY
Most companies are “doing AI.” But many are still stuck in pilot purgatory. Although the majority (62%) of businesses are experimenting with AI agents, fewer than one-third have begun scaling AI across the enterprise.
Why? Because they’re ignoring the real problems:
Workflows and processes not primed for the AI-era
Messy data that hinder AI implementations
Insights that don’t drive action
AI in Action 2026 is where you learn how to fix all three. We’ll show you how to redesign workflows for impact, clean up your data, and turn analytics into decisions that matter.
Why Attend AI in Action
Get unstuck
<p>Learn how to scale AI beyond pilots.</p>
See it, don’t just hear it
<p><span style="white-space:pre-wrap;">Real demos. Real workflows. Real</span><br><span style="white-space:pre-wrap;">business value.</span></p>
Learn from industry leaders
<p><span style="white-space:pre-wrap;">Meet the executives who have</span><br><span style="white-space:pre-wrap;">cracked the code.</span></p>
Welcome
Value is created in workflow redesign and governance. Expertise in domain, AI, and data is necessary to embed AI directly into enterprise workflows and transform operating models. We’re setting the stage for how you can smarten your workflows.
Vishal Chhibbar
Executive Vice President, Chief Growth Officer and Head of International Growth Markets
EXL
Keynote / fireside chat
Accelerating Innovation and Opportunity with AI
Explore how AI is transforming industries, organizations and lives. Gain insights on rethinking strategy, embedding AI into workflows, building the data and talent foundations needed to scale AI effectively. This conversation will offer a bold vision of AI as a catalyst for innovation, opportunity, and human potential.
Rohit Kapoor
Chairman and Chief Executive Officer
EXL
Jon McNeill
Former President of Tesla, Former COO of Lyft, CEO of DVx Ventures
Session 1
Drive Business Value with AI in the Workflow
Unpacking how to design workflows that drive outcomes for the AI era.
Shashank Verma
Senior Vice President, CX Transformation Practice Leader
EXL
Session 2
Get Your Data House in Order
Exploring how organizations are bringing AI to data, leveraging AI for data management, and how data drives the next wave of AI innovation.
Kathleen Wiener
Vice President
EXL
Session 3
Leveraging AI in Data Science
Sharing how to make sense of data with AI-enabled analytics to streamline business intelligence across the enterprise.
Kshitij Jain
Senior Vice President, Analytics & AI Services – Global Banking & International Growth Markets
EXL
Closing Remarks
Vishal Chhibbar
Executive Vice President, Chief Growth Officer and Head of International Growth Markets
EXL
EMEA EVENT SUMMARY
Most companies are “doing AI.” But many are still stuck in pilot purgatory. Although the majority (62%) of businesses are experimenting with AI agents, fewer than one-third have begun scaling AI across the enterprise.
Why? Because they’re ignoring the real problems:
Workflows and processes not primed for the AI-era
Messy data that hinder AI implementations
Insights that don’t drive action
AI in Action 2026 is where you learn how to fix all three. We’ll show you how to redesign workflows for impact, clean up your data, and turn analytics into decisions that matter.
Why Attend AI in Action
Get unstuck
<p>Learn how to scale AI beyond pilots.</p>
See it, don’t just hear it
<p>Real demos. Real workflows. Real business value.</p>
Learn from industry leaders
<p>Meet the executives who have cracked the code.</p>
Welcome
Value is created in workflow redesign and governance. Expertise in domain, AI, and data is necessary to embed AI directly into enterprise workflows and transform operating models. We’re setting the stage for how you can smarten your workflows.
Vishal Chhibbar
Executive Vice President, Chief Growth Officer and Head of International Growth Markets
EXL
Keynote / fireside chat
Accelerating Innovation and Opportunity with AI
Keynote on Innovation, Disruption & Business Value.
Rohit Kapoor
Chairman and Chief Executive Officer
EXL
Session 1:
Drive Business Value with AI in the Workflow
Debuting domain-specific workflows that show real business impact using EXLerate.ai orchestration.
Rahul Arora
Senior Vice President, CX Global and Diversified Industries UK and Europe
EXL
Session 2:
Get Your Data House in Order
Exploring how organizations are bringing AI to data, leveraging AI for data management, and how data drives the next wave of AI innovation.
Mohit Manchanda
Senior Vice President, Head of Insurance UK & Europe
EXL
Session 3:
Leveraging AI in Data Science
Sharing how to make sense of data with AI-enabled analytics to streamline business intelligence across the enterprise.
Kshitij Jain
Senior Vice President, Analytics & AI Services – Global Banking & International Growth Markets
EXL
Closing Remarks
Vishal Chhibbar
Executive Vice President, Chief Growth Officer and Head of International Growth Markets
EXL
APAC EVENT SUMMARY
Most companies are “doing AI.” But many are still stuck in pilot purgatory. Although the majority (62%) of businesses are experimenting with AI agents, fewer than one-third have begun scaling AI across the enterprise.
Why? Because they’re ignoring the real problems:
Workflows and processes not primed for the AI-era
Messy data that hinder AI implementations
Insights that don’t drive action
AI in Action 2026 is where you learn how to fix all three. We’ll show you how to redesign workflows for impact, clean up your data, and turn analytics into decisions that matter.
Why Attend AI in Action
Get unstuck
<p>Learn how to scale AI beyond pilots.</p>
See it, don’t just hear it
<p>Real demos. Real workflows. Real business value.</p>
Learn from industry leaders
<p>Meet the executives who have cracked the code.</p>
Welcome
Value is created in workflow redesign and governance. Expertise in domain, AI, and data is necessary to embed AI directly into enterprise workflows and transform operating models. We’re setting the stage for how you can smarten your workflows.
Vishal Chhibbar
Executive Vice President, Chief Growth Officer and Head of International Growth Markets
EXL
Keynote / fireside chat
Accelerating Innovation and Opportunity with AI
Keynote on Innovation, Disruption & Business Value.
Rohit Kapoor
Chairman and Chief Executive Officer
EXL
Session 1:
Drive Business Value with AI in the Workflow
Unpacking how to design workflows that drive outcomes for the AI era.
Vilas Madan
Senior Vice President – Insurance APAC
EXL
Session 2:
Get Your Data House in Order
Exploring how organizations are bringing AI to data, leveraging AI for data management, and how data drives the next wave of AI innovation.
Samit Gayen
Vice President
EXL
Session 3:
Leveraging AI in Data Science
Sharing how to make sense of data with AI-enabled analytics to streamline business intelligence across the enterprise.
Kshitij Jain
Senior Vice President, Analytics & AI Services – Global Banking & International Growth Markets
EXL
Closing Remarks
Vishal Chhibbar
Executive Vice President, Chief Growth Officer and Head of International Growth Markets
EXL
PAST EVENTS
EXL events
Past event speakers
Rohit Kapoor
EXL Chairman and Chief Executive Officer
Vikas Bhalla
President and Head of Insurance, EXL
Vivek Jetley
President and Head of Analytics, EXL
Vishal Chhibbar
Executive Vice President, Chief Growth Officer and Head of International Growth Markets
Anita Mahon
Executive Vice President and Business Head, Healthcare, EXL
Andy Logani
Executive Vice President and Chief Digital and AI Officer, EXL
Jodi Elkins-Desforges
SVP and Global Head of Growth and Acceleration, EXL
Karan Sood
Senior Vice President, Digital Growth Officer, EXL
Kshitij Jain
Senior Vice President, Analytics and AI Services, EXL
Arturo Devesa
Chief AI Architect, EXL
Swati Malhotra
AI Solution Leader, EXL
Wyatt Bennett
Digital Solutions Leader, EXL
Kevin Ichhpurani
President, Global Partner Ecosystem, Google Cloud
Rahul Pathak
Vice President of GenAI and AI/ML GTM, AWS
John Gallant
Enterprise Consulting Director, CIO
Sarthak Pattanaik
Head - Artificial Intelligence Hub, Head of Engineering - Digital Assets, Treasury, Clearance & Collateral, BNY
Dak Liyanearachchi
Executive Vice President, Chief Technology Officer, NRG Energy
Ashish Atreja
Founder, VALID.AI and Professor and Former Chief Information and Digital Health Officer, UC Davis Health
Preetha Sekharan
VP, Digital Incubator & Applied AI/ML, Unum
Randy Huang
Vice President, Chief Data Scientist for US Business Data, Service and Technology, Prudential
Sidd Kuckreja
SVP, Chief Technology Officer, TruStage
John Fanelli
VP, Enterprise Software, NVIDIA
Su Fen Lim
Senior Vice President, Head of M&A Strategy, Investments and Business Transformation, Tokio Marine Kiln
Gareth Hemming
Chief Distribution Officer, Hiscox
Monica Collings
Chair and Non Executive Director, Plug-N-Go, Adler & Allen, Cornwall Insight
Sumana De Majumdar
Global Head of Channel Analytics Retail Banking, HSBC
Alexandra Hordern
General Manager, Regulatory and Consumer Policy, Insurance Council of Australia
Jeffery Eberwein
Chief Solutions & Data Officer, Avant Insurance
Troy Williams
Asia Pacific Digital Leader, ISG
John Kim
Chief Data Officer, Zurich
Guy Adami
Trader, Investor, and Television Personality for CNBC’s Fast Money
Shanker Trivedi
Senior Vice President of Enterprise Business, NVIDIA
Monica Caldas
Chief Information Officer, Liberty Mutual
Naveen Agarwal
Board Advisor and Former Chief Customer Officer at Prudential Financial
Vicki Perryman
SVP and Head of Consumer and Provider Service Operations, Humana
Amit Mantrow
Chief Data and Analytics Officer, Lockton
