Event summary
Business leaders are grappling with moving from AI experimentation to enterprise-wide impact, unable to translate their significant investments into measurable results. Over 60% of companies are experimenting with AI agents, but fewer than one-third are scaling AI across the enterprise.
EXL’s flagship event AI in Action Americas gives leaders the tools they need to deeply integrate AI into workflows to produce value, going beyond a theoretical discussion to focus on practical strategies for making AI real. We cover what’s working, what’s not, and how organisations can redesign workflows to solve their most pressing challenges.
Watch this on-demand replay of the event to see executives from Google, Databricks, AWS, and more share how they’ve transformed operations to move from AI pilots to AI powered performance.
Featuring block

Rohit Kapoor
EXL Chairman and Chief Executive Officer

Jon McNeill
Former President of Tesla, Former COO of Lyft, CEO of DVx Ventures

Vishal Chhibbar
Executive Vice President, Chief Growth Officer and Head of International Growth Markets, EXL

Georgina O’Toole
Partner and Chief Analyst, Techmarketview LLP

Andy Logani
EVP and Chief Digital and AI Officer, EXL

Gaurav Iyer
SVP, Global Head of AI Solutions and Digital Engineering, EXL

Kshitij Jain
SVP, Analytics & AI Services – Global Banking & International Growth Markets, EXL

Ashish Kudaisya
VP, Engagement & Solutioning Lead, EXL

Rahul Arora
Senior Vice President, CX Global and Diversified Industries UK and Europe, EXL

Linsey McGarrigle
Chief Operating Officer, British Gas

Dennis Parker
Head of Customer Experience (CX) Partner Business, EMEA, AWS

Mohit Manchanda
Senior Vice President, Head of Insurance UK & Europe, EXL

Dan Fiehn
Chief Technology Officer, Markerstudy

Dael Williamson
EMEA CTO, Databricks

Graeme Phillips
Chief Information Officer, Canopius Group
