EXL recognized as a best-in-class provider in the 2022 Aite Matrix: Payment Integrity in Healthcare
EXL’s recognition is based on its deep demonstrated expertise and its proven track record of identifying and improving payment accuracies to help streamline inefficiencies and reduce abrasion in the healthcare payments cycle.
Key EXL strengths cited by Aite Novarica in the report include:
- Strong, well-rounded offerings that combine auditing capabilities with workflow digitization and predictive and prescriptive analytics to deliver a complete cost-optimization solution
- Effective use of artificial intelligence (AI) in its real-time rules engine, which helps detect billing and payment anomalies and provides deep insights and transparency into payment integrity programs
- Standout client services scores, which are based on ability to deliver on promises and value for cost, and the flexibility for clients to implement a full solution suite or modular components
- Highest scores for vendor stability – a measurement that takes into account the overall financial stability of the company, including its revenue estimates, profitability, recurring revenue, growth rates and share of revenue invested in R&D
“For two years in a row, EXL’s vendor stability and client strength has topped these component rankings compared to peers. EXL’s data analytics roots, AI orientation, nimble approach, and responsiveness to clients confirms them as a rising star,” said Inci Kaya, Strategic Advisor, Healthcare Payments at Aite-Novarica.
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