Vikas Kapoor

Vikas Kapoor

Senior Vice President & Global Head of P&C Insurance Business
Vikas Kapoor

About our leaders

Vikas Kapoor

Vikas is the global lead for the property and casualty insurance business. He has led the enterprise charter for expansion into Asia-Pacific region with new clients starting in Australia and New Zealand and now expanding to other Asia-Pacific countries.  

In this role, he is responsible for overall business maximizing revenue, profitability, client satisfaction, digital and data-led transformation, business impact and human capital development. Vikas has led the enterprise charter for expansion into Asia-Pacific region with new clients starting in Australia and New Zealand and more recently onboarded client operations in new delivery locations in Cebu, Philippines and George, South Africa. Vikas has implemented digital solutions, particularly smart data signals, across insurance carriers in Australia and New Zealand, U.K. and U.S. 

Vikas has more than 27 years of professional experience and joined EXL at its inception in 1999. In his tenure with EXL, he has played a variety of leadership roles in operations, transitions, consulting and transformation. He has successfully executed several client programs with a proven record of building strong operational teams and creating capability within the organization. 

Vikas has a bachelor’s degree in statistics from Delhi University and a master’s of business administration from the Institute of Management & Technology, India.