EXL has been recognized as a Leader in all 6 categories in the “2020 ISG Provider Lens™ Financial and Accounting Digital Outsourcing for the US and UK” - in the categories of F&A Consulting Services, Strategic F&A Services, and Transactional F&A Services, in both the US and UK.


"EXL is one of the widely established players in the U.S. and offers a comprehensive suite of finance and accounting services to its clients. The company’s continued investments to expand its portfolio and build differentiated services ― where it brings together rich domain expertise, deep vertical knowledge and an array of digital offerings ― places it on the Leaders’ map in this space. In short, EXL demonstrates its commitment to help clients transform their finance functions with its offerings."

Namratha Dharshan, ISG Director of Research and Principal Analyst


"EXL is recognized as one of the Leaders in the U.K. with a fairly established presence, and it continues to maintain a steady growth momentum. The company’s investment in automation and analytics shows its commitment to transform traditional finance operations into intelligent finance operations. Also, to address the key requirements of CFOs in the current business environment, EXL strives to achieve a strategic partner status with its end-to-end finance offerings, digital solutions and customer-centric approach."

Namratha Dharshan, ISG Director of Research and Principal Analyst

Key EXL strengths cited by ISG in the report include:

  • Strong vertical expertise having developed industry-specific F&A solutions that integrate front-office with middle- and back-office operations
  • Expertise in designing and managing digital operations through advanced data analytics and focuses on offering client-centric solutions that include end-to-end services backed by digital technologies.
  • Commitment to delivering actionable, real-time insights that help CFOs transform finance operations by investing heavily to strengthen its advanced analytics capabilities.

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“CFOs are increasingly being tasked as Chief Performance Officers for their company. At a time when cash preservation and financial liquidity are so important, CFOs today need partners who can orchestrate complex finance and accounting expertise with digital technology and analytics so they can better ensure the flexibility and resiliency of their companies.”

Narasimha Kini, Senior Vice President and Head of EXL’s Emerging and F&A businesses

“Crises typically unlock internal resistance to change, something we have learned all too well recently. COVID-19 will require CFOs to enhance the digital fluency of their organizations to create more seamless, touchless finance operations with real-time insights to better understand the shape of recovery.”

Jonathan Phillips, Senior Vice President & Geography Leader for UK & Europe, EXL

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