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March 23, 2022
How data is humanizing customer experiences - MITSloan Management Review

For most of us, the way we live our day-to-day lives has changed substantially since the beginning of the pandemic, with many of those changes now permanent. This shift has introduced opportunities and some challenges for businesses of all shapes and sizes.

March 9, 2022
The power of AI in data integration - SD Times
While the amount of data in the world is infinite, our attention span is not. That’s why AI is becoming a valuable tool for data integration to create concise analysis from data and to make it more accessible to everyone throughout an organization.
December 16, 2021
7 Major Payment Trends that Will Shake Up Banking in 2022
7 Major Payment Trends that Will Shake Up Banking in 2022
October 5, 2021
Banks outsource buy-now, pay-later to new class of fintech firms
More banks are taking the "if you can't beat them, join them" approach to buy now, pay later. Banks of all sizes are turning to a new cottage industry of financial technology software providers who build BNPL platforms for bank clients. The effort gives banks a shot to take market share in the space from the fintech giants like Square Inc. and PayPal Holdings Inc. that are spending billions of dollars in M&A to acquire BNPL lenders.
September 21, 2021
First National Bank of Omaha Launches ‘Buy Now Pay Later’ Solution Enabling Partners to Offer Flexible Financing Options at the Point of Sale
First National Bank of Omaha Launches ‘Buy Now Pay Later’ Solution Enabling Partners to Offer Flexible Financing Options at the Point of Sale
June 15, 2021
Incorporating A New Digital Architecture - LifeHealth.com
The Life Insurance and Annuities (L&A) industry is expected to experience steady growth in the US market. Yet the question remains whether they are ready to capitalize on this opportunity. With aging data architectures and the proliferation of smart devices and the emergence of network economics, insurers need to take a long hard look at how current solutions are meeting the needs of the organization. By Dheeraj Pandey and Upendra Belhe
April 8, 2021
How to Lower Legal Expenses, Improve Litigation Outcomes With Analytics - Carrier Management
Defending lawsuits and managing trials is a major focus area and expense category for insurers—whether they are defending insureds against liability claims or defending themselves in coverage and bad-faith actions. There are many reasons why an involved party may file a lawsuit: impasse during negotiations, lawsuit at first notice of claim, inefficient claim handling, allegations of bad faith, etc. Based on our experience and industry financial data, we find that anywhere from 3-8 percent of direct written premiums are spent on managing litigation. The complexity of issues involved with litigation varies across lines of business. As the underlying risk becomes more complex, we find that the claims in suit percentage increases exponentially. By Amit Sharma and Upendra Belhe
March 28, 2021
Insurance firms tap into AI - The Times
After playing catch-up on innovation, insurers are now embracing artificial intelligence to build new standards in customer experience and business performance.
March 1, 2021
Insurance Partnerships: The Era of Digital Ecosystems - Insurance Innovation Reporter
Ecosystems provide a win-win opportunity for incumbent insurance carriers, InsurTechs, and service providers by enabling them to operate in a coordinated fashion and devise competitive insurance offerings by opening new avenues. By Rahul Nawab & Upendra Belhe
February 10, 2021
How to Avoid Litigation With Pre-Suit Claims Analytics - Carrier Management
Litigated claims are a key driver of increasing loss and expense ratios for property/casualty insurance carriers. Data-driven approaches—in particular, suit avoidance techniques and proactive de-escalation practices—can help insurers reduce litigation rates. By Amit Sharma & Upendra Belhe