Retail banking and credit cards
Driving outcomes with data & analytics
EXL partners with banks, asset management companies and payment providers to improve operations and continuously optimize customer experience. We use our deep domain industry expertise to help with many aspects of banking operations including financial spreading, treasury management, underwriting, retail equity triage, portfolio construction presentation and stress testing, fraud operations and commercial risk.
What we do
EXL creates strategic value with sophisticated and integrated analytics, technology and domain solutions.
Customer experience
EXL’s digital customer engagement services are built on deep understanding of this space and our clients’ aspirations.
Digital customer service center
Client onboarding
Loan origination
Risk and compliance
Our digitally-enabled offerings, tailored to the unique needs of our clients, focus on digitization and improvement of processes and audit automation.
AML/fraud sanctions
Risk model development
Automated financial spreading
Internal audit & automation
Regulatory compliance
Digital operations
EXL digitizes clients’ operations by providing functional and domain specific solutions to this industry through bots, image analytics, and content extraction that leverages machine learning.
Mortgage/loan processing
Legal review
Digital reconciliation
Digital back office
Finance & accounting services
Digital Loan Forgiveness Solution
Data and analytics
EXL merges statistical data mining with a consultative approach and end-to-end modeling tools to support the banking industry.
Customer analytics
Marketing analytics
Risk analytics
MDM/EDM solutions