LifePRO®
Optimized Business Performance
Enable top-line growth:
- Quickly launch new products through no-code configuration templates with 12,000+ reusable rules
- Digital new business capabilities with configurable STP, E-apps, and underwriting rules, as well as flexible integration with third-party data
- Multi-channel support for home office, agents, brokers, direct to consumer, and telesales
Enhanced Customer Experience
Promote engagement and cross-selling:
- Web user experience designed for efficiency and ease of use
- Mobile-ready responsive web user interface
- Customer self-service and agent Portals enabled by microservices
Operational Agility
Quickly respond to market demands:
- Out-of-the-box product Support for life, annuities, health individual, and voluntary
- Configurable workflows
- Cloud, on premise, SaaS, or TPA deployment options
IT Cost Optimization
The right tools for efficient IT management:
- Continuous upgrade tools enable clients adopt new features
- Scalability to support growth and integrated security management
- DataHub and advanced analytics dashboards
LifePRO® Features
Extensive web service library
Extensive library of compact single purpose REST services allows for seamless integration with portals and other applications
Powerful user experience
Intuitive, client-centric web user interface designed for maximizing productivity
Product introduction agility
Integrated validation and testing routines to accelerate rollout with ability to create new plans from pre-defined templates
Scalability and deployment flexibility
Multi-threading of processes and dynamic scaling with built-in tools for continuous deployment
Integrated security model
Secure platform gateway provides active directory authentication for role-based permissions for the application and service layer
Full policy lifecycle support
Support for the full policy lifecycle from initial quote through claim
Why EXL LifePRO®?
Solution highlights



Global Team
Extensive global support & services team with locations in US, UK and India

Industry-Leading Customer Base
Recognized insurance platform leader with largest US install base

Upgradability
Continuous product evolution via periodic releases with out of the box upgrade tools

Proven Conversion Success
Leader in successful conversions with established methodology and toolset

Flexible Deployment
Available on premise, via cloud deployment

Recognition
“xCelent” award for Largest Customer base
Global Team
Extensive global support & services team with locations in US, UK and India
Industry-Leading Customer Base
Recognized insurance platform leader with largest US install base
Upgradability
Continuous product evolution via periodic releases with out of the box upgrade tools
Proven Conversion Success
Leader in successful conversions with established methodology and toolset
Flexible Deployment
Available on premise, via cloud deployment
Recognition
“xCelent” award for Largest Customer base
What We Do
Powerful components create an end-to-end solution for life, health, and annuity administration.
LifePRO® Policy Administration
LifePRO® DataHub
Analytics
LifePRO® User Community
EXL LifePRO® has a very active user community due to its industry-leading customer base. LifePRO® provides opportunities for users to network, collaborate, and influence the platform’s strategic direction.
Executive Committee
Representative customers collaborate with EXL and drive interaction with the rest of the user community
Operational Sub-Committees
Brings together affinity groups with common interest
Customer Portal
Allows for access to key information, webinars, and collaboration with customers
Annual Conference
Brings together EXL and customers for strategic updates and engagement with the client community
Client testimonials
CUNA Mutual has been a LifePRO® customer for over 25 years and we are pleased with how it has supported our organization’s needs. One of the benefits of working with LifePRO® is the very vibrant user community, which has enabled EXL to gain valuable insights into what matters to their customers, and then make ongoing investments into the platform. We participate on LifePRO®’s Architectural Board as well as their Executive User Council, and are encouraged to share our experiences. CUNA Mutual processes multiple product lines on the platform, including Life – Traditional/Non-Traditional, Annuities – Fixed, Variable, Indexed and Health contracts with a current active count of well over one million. We are evaluating upgrading to LifePRO® 20, which will help increase our speed to market and improve business results.
Martin Christopher | SVP, Chief Information Officer, CUNA Mutual Group
LifePRO® V19 has enabled our company to eliminate 30+ years of customizations inherited from many other systems, and positioned us to effectively interact in the digital arena of the future.
LifePRO® Customer of 3 years
We’ve seen the combination of Benekiva and LifePRO® transforming customer experience and enhancing customer journeys. It’s also enhanced our resilience. When we shifted to remote work during the pandemic, our employees were able to seamlessly continue to pay claims and keep functioning.
Nick Gerhart, Executive Vice President and Chief Innovation Officer, Homesteaders Life Company