LifePRO™

An innovative platform to help carriers solve their biggest challenges

The LifePRO™ administrative digital platform supports the full policy administration lifecycle through a feature-rich, configurable solution for a broad range of life, health and annuity products.

EXL was designated a Leader in the 2021 Gartner® Magic Quadrant for Life Insurance Policy Administration Systems, North America

Quickly Launch New Products in Real Time

Quickly Launch new products through no-code configuration. Easily re-use rates and rules across plans. Customize rules for a state, group or even a specific policy without creating a new product.

Achieve IT Simplification via Cloud Deployment

EXL offers a disciplined Cloud deployment model allowing our customers to move seemlessly between deployment options including; Cloud, on premise, SaaS or our end to end Digital Third Party Administration Ecosystem.

Digitally Enable the entire Policy Life Cycle

EXL offers an out of the box comprehensive quote to claim solution that is digitally enabled for speed-to-market and intuitive, efficient self-service with unparalled depth and breadth of functionality.

Leverage One Solution for Multiple Product Lines

LifePRO™ offers out of the box support for an extremely broad array of life, health and annuity products and riders. Support diverse plan types such as Indexed Universal Life, Variable Annuities, Supplemental Health, Medicare Supplement, Participating Whole Life, Payout Contracts and many more on a single platform.

Achieve Significant Cost Reduction

The LifePRO™ Digital Platform allows companies to consolidate blocks of business, streamline process via digital transformation and leverage Cloud infrastructure to achieve overall cost savings and busines growth.

Why EXL

Domain Expertise

EXL offers deep insurance domain expertise to complement our technology solutions.

EXL Digital Commitment

At EXL, we deliver deeper-level insights that generate higher-level outcomes and give our customers a critical edge in competitive industries.

Global Team and Scale

EXL's global support & services team offers scalable support with many locations including the US, UK and India.

Industry Leading Customer Base

EXL has a vibrant customer base that serve as active partners as we continue enhance our platforms and service offerings.

Platform Investment

EXL is committed to investing in our platform and partner solutions and is continually expanding our ecosystem of offerings.

Seamless Data Insights

The LifePRO™ DataMart positions companies for seamless access to data to fully leverage the power of customer data and business trends.

Proven Conversion Success

EXL is a clear Leader in successful conversions with a proven methodology and out of the box conversion tools.

LifePRO™ Digital Platform

A powerful end to end solution supporting the entire policy administration life cycle from quote to claim for an extensive array of life, health, and annuity products

Life New Business & Underwriting (LDS)

Underwriting Rules Engine & Dashboard
Ready to use interactions and pre-configured rules
Configurable Workflow
Case Manager Workbench & Management Dashboards

LifePRO™ Policy Administration

End to End Administration
No Code Configuration for Life, Health and Annuity Plans
Configurable agent distribution and compensation
Digital Servicing Via a powerful Service Based Architecture

LifePRO™ Claims Powered by Benekiva

Configurable Benefits Calculation Rules for all Lines
Digital claims enablement including workflow, rules, and document digitization
Correspondence generation, configurable notes & reminders

LifePRO™ DataMart

Integration and Analytics platform consolidating key operational data
Current and historical reporting at any point in time
Simplifies integration, enables analytics, accelerates upgrades

LifePRO™ Features

Agent Compensation Flexibility

Flexible hierarchy payment structure support for Agent Compensation and ability to vary compensation arrangements by Market.

Billing Flexibility

Integrated support for Direct, List Bill, Bank Draft, Allotments and Credit Card Payments. Calendar definition for payroll deduction schedules. Electronic Payments via REST Services.

Client Centric User Experience

Intuitive, client-centric web user interface designed for maximizing productivity.

Configurable Claims Support

Dynamic Benefit definition for life, health and annuity plans. Digital integration via Claim Interface and EDI process.

Digital Customer Service

Extensive real-time quote and change capabilities via Web User Interface or REST services including benefit adds, changes, systematic transfers, partial withdrawals, loans, RMD and many more transactions.

Diverse Product Support

LifePRO™ provides support for an extremely wide range of product types across the Life, Annuity and Health Spectrum.

Integrated Tax Reporting

Generate standard IRS extract for forms such as 1099-MISC, 1099-INT, 5498, 1099-LTC, 1099-NEC, W-2, 1042-S.

Straight through Processing

Digital New Business capability with configurable e-App, Underwriting Rules, integraiton with other data providers and New Business Submission services.

Powerful Worksite Administration Tools

LifePRO™ provides out of the box support for a broad range of worksite provides such as life, disability, supplemental health and hospital indemnity.

Cloud Deployment

EXL offers a disciplined Cloud deployment model allowing for seamless staging of new environments and maximized scalability.

Continuous Quality Process

Suite of automated tools to provide continuous testing and assure deployment quality.

Powerful Data Insights

Leverage data from full policy administration life cycle to improve KPI’s.

Flexibility and Interoperability

Robust Web Service Library providing access to administrative functions, quotes and data.

Robust Security Management

Secure platform gateway provides active directory authentication for role-based permissions for the application and service layer.

Seamless Upgradability

Continuous product evolution via periodic releases with out of the box upgrade tools.

LifePRO™ User Community

EXL LifePRO™ has a very active user community due to its industry-leading customer base. LifePRO™ provides opportunities for users to network, collaborate, and influence the platform’s strategic direction.