Supply chain & logistics
Navigating your journey with seamless solutions
The transportation and logistics industry faces several challenges, such as global supply chain disruptions, fluctuating fuel costs, increasing customer expectations, and cargo theft, to name a few. Any of these can impact efficiency, sustainability, and profitability. These challenges are influenced by various factors, including technological advancements, regulatory changes, economic conditions, and environmental concerns. Fortunately, EXL has overcome these challenges for clients in the past and stands ready to empower your business for brilliant execution across your extended supply chain.
Who we serve
EXL's advanced analytics, generative AI and cloud capabilities help organizations drive actionable insights at speed.
Carriers
Providing data-led planning and coordination of trucking, ocean freight, air freight, and railway freight operations.
Logistics Providers
Transforming systems and processes for digital efficiency within third-party logistics, freight brokers, freight-forwarding organizations.
Logistics solutions
EXL™ Revenue Leakage Preventer (formerly Rev-Lift™)
Eliminate revenue leakage and drive profitability for LTL companies
Client testimonials
White paper
The new contact centre economics: Balancing people and A...
White paper
The new contact centre economics: Balancing people and AI
<p>The traditional contact centre operating model relies on employing enough representatives to handle calls in an efficient manner. This traditional model no longer works. Even with there being 17 million contact centre representatives worldwide today according to a report from Gartner, organizations face staff shortages and labor costs amounting to 95% of their contact centre expenses.<sup>1</sup> Contact centres also face pressure from changing customer...
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White paper
<p>The traditional contact centre operating model relies on employing enough representatives to handle calls in an efficient manner. This traditional model no longer works. Even with there being 17 million contact centre representatives worldwide today according to a report from Gartner, organizations face staff shortages and labor costs amounting to 95% of their contact centre expenses.<sup>1</sup> Contact centres also face pressure from changing customer...
Infographic
How F&A organizations are becoming data-driven
Infographic
How F&A organizations are becoming data-driven
<p>HFS Research in partnership with EXL surveyed more than 200 finance and accounting leaders worldwide and across industries in 2022. This work looked at how these organizations are changing to become data-driven, so they can use data as a strategic asset to quickly generate timely insights.</p>
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Infographic
<p>HFS Research in partnership with EXL surveyed more than 200 finance and accounting leaders worldwide and across industries in 2022. This work looked at how these organizations are changing to become data-driven, so they can use data as a strategic asset to quickly generate timely insights.</p>
Infographic
What slow-moving F&A organizations can do today to becom...
Infographic
What slow-moving F&A organizations can do today to become data-driven
HFS Research in partnership with EXL surveyed more than 200 finance and accounting leaders worldwide and across industries in 2022. This work looked at how these organizations are changing to become data-driven, so they can use data as a strategic asset to quickly generate timely insights.
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Infographic
HFS Research in partnership with EXL surveyed more than 200 finance and accounting leaders worldwide and across industries in 2022. This work looked at how these organizations are changing to become data-driven, so they can use data as a strategic asset to quickly generate timely insights.
Reports & research
Harness data from finance for a sustainable advantage
Reports & research
Harness data from finance for a sustainable advantage
<p>The concept of “data-driven finance” is emerging as a key enabler for finance functions to develop more agile operations and reposition from being thought of as a cost center to a strategic partner and a trusted advisor to the business.</p>
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Reports & research
<p>The concept of “data-driven finance” is emerging as a key enabler for finance functions to develop more agile operations and reposition from being thought of as a cost center to a strategic partner and a trusted advisor to the business.</p>
Reports & research
Leader in 2022 ISG Provider Lens™ Digital Finance & Acco...
Reports & research
Leader in 2022 ISG Provider Lens™ Digital Finance & Accounting Outsourcing Services report
<p>EXL has been recognized as a Leader in all 4 categories in the ISG Provider Lens™ 2022 Digital Financial and Accounting Outsourcing Services Report in the categories of Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Financial Planning & Analysis (FP&A).</p>
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Reports & research
<p>EXL has been recognized as a Leader in all 4 categories in the ISG Provider Lens™ 2022 Digital Financial and Accounting Outsourcing Services Report in the categories of Procure to Pay (P2P), Order to Cash (O2C), Record to Report (R2R), Financial Planning & Analysis (FP&A).</p>
Reports & research
Data-driven finance: An HFS & EXL study
Reports & research
Data-driven finance: An HFS & EXL study
<p>The HFS & EXL joint data-led study takes the pulse of more than 200 finance and accounting leaders globally across several different industries to identify their biggest priorities, most significant challenges and organizational goals for the year ahead.</p>
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Reports & research
<p>The HFS & EXL joint data-led study takes the pulse of more than 200 finance and accounting leaders globally across several different industries to identify their biggest priorities, most significant challenges and organizational goals for the year ahead.</p>
EXL in the news