Retail finance and accounting

Deliver data-led retail operations

Retail finance and accounting

Deliver data-led retail operations

Meeting the changing demands with retail operations solutions

EXL’s comprehensive and robust retail operations solution and analytics help organizations reduce operating costs and drive ultra-customer centricity to achieve sustainable, long-term growth and value creation. We deliver business process solutions that integrate operations management, analytics and technology.

How is EXL Retail different.

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Clients spanning from high-end luxury retail to the mass-market department stores

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Flexible delivery & cost models aligning to client needs

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Advanced analytics to generate intelligent insights and drive ultra-customer centricity

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Nimble and practical approach to digital transformation with demonstrable use cases

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Experts in transforming enterprise-wide “decision making” by delivering data driven insights

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"Data Factory” solution, a scalable insights unit to drive value, enable innovation and faster time to market

Proven outcomes

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Featured insights
Most major retailers say the pandemic’s impact will be permanent. 90% of retailers believe online transactions will continue at their current levels, or increase over the next few years1 . Today, every retailer is investing in strengthening their omnichannel capabilities. It’s important to maintain communications with customers to keep them loyal to your brand.
The vendor reconciliation process typically grapples with the following challenges: 1) A high volume of vendor statement reconciliation tasks 2)Volatile and dynamic inflow of vendor statements 3) High accuracy required in processing vendor statements
Across industries, the absence of an efficient vendor query and statement reconciliation portal remains to be a pertinent business problem. The vendor portals available in the market are
Shop Direct began as a catalog retailer more than 80 years ago, with the goal of “making good things more easily accessible to more people.” For decades, the arrival of this U.K. company’s catalog was a much-anticipated event, giving more than 30 million recipients the opportunity to shop for everything from shoes to sofas from the comfort of their homes—as well as flexible ways to pay for the goods.