Everest Group names EXL a Leader & Star Performer - Property and Casualty Insurance BPS PEAK Matrix® Assessment 2022

Leadership perspective

Somya Bhadola

“EXL’s continuous efforts in strengthening its client partnerships through well-rounded investments across domain, delivery, digital, and talent have contributed to its positioning as a Leader and Star Performer in Everest Group’s P&C insurance BPS PEAK Matrix 2022®. Having cemented a mature position in the North American market, it is further strengthening its strategic bets by expanding to other upcoming buyer markets, particularly the UK and Llyod’s market. With a go-to-market now centered around digital solutioning to alleviate value chain pain points, EXL has amped up its competitive intensity and is increasingly emerging as a reliable digital/transformation partner in the market with a strong foundational understanding of underlying domain and operations.”

Somya Bhadola, Practice Director, Everest Group

Raghav Jaggi

“It is staggering to consider how dramatically the insurance industry has changed since EXL was named a Leader in the first-ever Everest Group P&C Insurance PEAK Matrix® Assessment way back in 2014. We’ve worked incredibly hard to maintain that leadership role each year by helping our clients transform their businesses in the face of massive, industry-wide disruption. From our early days in business process improvement and automation to our current work on the cutting edge of AI-enabled digital transformation and data-led strategy, we are committed to keep pushing the limits, helping our clients take bold actions that keep them ahead of the curve.”

Raghav Jaggi, SVP and Global Insurance F&A and General Insurance leader at EXL