AI solutions and predictive modeling can lead to enhanced customer retention for annuity providers.

Annuity providers can implement AI and data analytics to retain customers.

Annuity providers face high surrender rates and the risk of asset leakage. With a high surrender rate of 70%, EXL can leverage its AI solutions and predictive modeling to enhance customer retention. Predictive modeling leads to increased accuracy in forecasting policy surrender and this can enable the insurer to implement targeted customer retention strategies.