Automating healthcare data extraction

Delivering an efficient data extraction tool to significantly reduce manual data processing and turnaround time through EXL XTRAKTO.AI™

Client profile

A large health benefits management firm responsible for administering high quality healthcare to millions of patients.

Client need

The company receives more than 14,000 daily authorization requests from 150+ medical centres across the U.S. Each request consists of detailed unstructured medical documents from which 30+ fields need to be extracted. The company had hundreds of associates manually processing these documents, leading to compromised resources and creating high turnaround times.

The solution

EXL XTRAKTO.AI™ is a next gen content extraction solution that automates the extraction of data. It is a flexible, modular, and highly scalable solution with built-in AI/ML, NLP, and computer-vision modules for quick business applicability. EXL EXTRAKTO.AI™ architecture supports processing of large volumes of documents at a fast rate, and helps healthcare organizations reduce cost in manual efforts, turn-around times, and accuracy.

EXL Health leveraged the EXL XTRAKTO.AI™ solution to bring multi-fold benefits and structure in extracting information from medical records.

Previously, the more than 14,000 requests were processed manually, which took up to 300 full time employees. Using, EXL XTRAKTO.AI™, users were able to extract the information for those authorization requests, eliminating the need for manual validation.

EXL Health leveraged the EXL XTRAKTO.AI™ solution to bring multi-fold benefits and structure in extracting information from medical records.

Key features

  • Auto extracting and processing information into meaningful data without the need for extensive man-hours
  • Generate digital assets by transforming unstructured information into structured databases which make it easier to validate, benefitting multiple processes and end users

Outcomes

Automating Healthcare