How flexible data extraction & consolidation made scalability & productivity happen

How flexible data extraction and consolidation made scalability and productivity happen

 

Challenge

A leading global professional services firm recently sought to transform its audit business by improving its data ingestion process. The firm needed a cloud-based solution to support its global teams and scale in line with its growing data volumes. In the transition, they looked to streamline manual, resource-heavy legacy processes that relied on experienced staff to execute and monitor scripts. Their objective was to automate, simplify, and standardize data ingestion across multiple enterprise resource platform systems. They chose EXL to perform the work.

EXL leveraged cloud technologies and data engineering expertise to drive measurable business outcomes in partnership with a global professional services firm

EXL adopted an agile approach to transformation through a collaborative three-tiered governance model to mobilize client commitment, seek investment, and agree on desired outcomes.

Solution

EXL deployed a flexible delivery model, assembling a team of up to 12 consultants during peak demand. The team provided project management, business analysis, and data engineering expertise through a dual-shore delivery model, balancing cost efficiency with seamless collaboration. EXL’s metadata-driven design enabled consistent scalability across global operations. As well, a cloud-based, self-service solution was introduced to help auditors deploy and monitor data extractions via a user-friendly interface (UI).

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Outcomes

EXL’s collaborative, innovative approach enabled the client to modernize their audit processes, achieve significant time savings, and build a scalable solution poised for future growth. Business impacts included:

  • Audit efficiency, from eight days down to four hours, requiring only 30 minutes of hands-on auditor involvement
  • Customer satisfaction with streamlined onboarding and secure system access, effectively differentiating the client from market competitors
  • Scalability, facilitating and supporting global solution roll-out
  • Simplified, self-service UI, enabling auditors to nimbly deploy, execute, and monitor data extractions
  • Improved compliance, governance, and data reuse, due to a uniform data model architecture

To learn more about EXL’s data management solutions, please visit EXLservice.com.