AI in Insurance: From adoption to lasting advantage

59%

of insurance firms believe they are ahead of competitors in AI adoption

8%

qualify as leaders

77%

of insurance executives say their data is a challenge to AI success

99%

of insurance companies say scaling AI is very important this year

EXL surveyed executives across four industries, including insurance, to find out where AI is delivering value and where perception is running ahead of reality. This special report for insurance executives shows what is driving outcomes today and the factors separating AI Leaders from the rest.

What you'll learn about AI for insurance markets

01

<p>Where AI is already delivering measurable outcomes</p>

02

<p>Why insurance organisations say data is limiting their AI success and what to do about it</p>

03

<p>How agentic AI is reshaping customer experience and financial crime compliance</p>

04

<p>Factors separating insurers scaling AI successfully from those stuck in pilot mode</p>