EXL Named Leader in HFS Horizons AADA Quadfecta Services for the Generative Enterprise, 2024 study: Delivering 5X Efficiency Gains Through AI-Powered Analytics

EXL's data-first approach earns a Leadership position in the HFS Horizons 2024 AADA Quadfecta study, demonstrating measurable impact across analytics, AI, data, and automation services.

EXL has been named a Leader in the 2024 HFS Horizons Study on AADA Quadfecta services for the Generative Enterprise.

Transforming Numbers into Notable Outcomes

  • Achieved 51% revenue from analytics services in 2023, showcasing a successful pivot to data-driven solutions
  • Delivered 5X efficiency improvements for global insurance leader through integrated Analytics Center of Excellence
  • Reduced time-to-market by 20% across multiple regions through EXELIA.AI implementation
  • Deployed Paymentor™ platform across 15+ enterprises, processing over $2B in transactions

Why HFS Research Recognizes EXL's Leadership

  • Proven ROI in Action: Unlike general-purpose solutions, EXL's industry-specific frameworks deliver measurable results:
    • 40% reduction in claims processing time for P&C insurers
    • 30% improvement in customer retention for healthcare payers
    • 25% increase in straight-through processing for financial institutions
  • Innovation That Scales: Real examples of AADA integration:
    • EXELIA.AI: Custom-built for regulated industries, combining compliance with speed
    • Paymentor™: End-to-end payment automation with built-in fraud detection
    • Industry-specific data models trained on 100M+ transactions
  • Domain + Data Advantage:
    • 20+ years of industry data across insurance, healthcare, and banking
    • Pre-built compliance frameworks for HIPAA, GDPR, and CCPA
    • Industry-specific AI models reduce false positives by 35%