EXL Named a Leader by NelsonHall for P&C Operations: Analytics & AI
We’re proud to announce that EXL has been recognized as a Leader across three key categories in the 2025 NelsonHall NEAT evaluation for P&C Operations: Analytics & AI:



This recognition highlights our deep industry expertise and commitment to delivering transformative results for Property & Casualty (P&C) insurers by embedding AI and analytics across the value chain.
"EXL was identified as an overall leader in the P&C Operations: Analytics & AI NEAT due to its embedded AI across service lines and innovation at scale. Solutions like EXL Smart Agent Assist and EXL Code Harbor showcase how EXL enhances frontline efficiency and accelerates legacy modernization through GenAI, demonstrating its commitment to tangible transformation in the P&C space.” - Bilal Chaudhry, Principal Insurance Analyst, NelsonHall
What Sets EXL Apart?
- Real-World Innovation: 150+ GenAI use cases across claims, underwriting, and customer service.
- Scalable Solutions: IP-driven platforms like EXL Smart Agent Assist, Code Harbor, and XTRAKTO.AI.
- Deep Industry Penetration: Supporting 350+ global P&C clients, including 9 of the top 10 U.S. insurers.
- AI-First Strategy: Investments in domain-specific large language models, autonomous agents, and data-led transformation.
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