“EXL is reinforcing its leadership in P&C insurance operations through a consult-to-operate model that fuses domain expertise, data, and AI,” says Abhimanyu Awasthi, Practice Director at Everest Group. “With proprietary IP such as the Insurance LLM, SubroSource™, and XTRAKTO.AI™ and sustained investment in AI, EXL is reshaping claims and underwriting workflows, advancing outcome-based pricing, and accelerating ecosystem adoption. These strengths position EXL as a Leader in Everest Group’s P&C Insurance BPS PEAK Matrix® Assessment 2025.”
- Abhimanyu Awasthi, Practice Director at Everest Group
EXL Named a Leader
EXL has been positioned as a Leader for the 10 consecutive report in Everest Group’s Property and Casualty (P&C) Insurance Business Process Services (BPS) PEAK Matrix®. This recognition reflects our strong market impact, innovation-driven delivery, and deep domain expertise in helping insurers navigate today’s rapidly evolving landscape.
Strengths highlighted by EXL
- Consult-to-operate model combining insurance domain, data, and AI to drive transformation and win competitive deals.
- Proprietary IPs like Insurance LLM, SubroSource™, and XTRAKTO.AI™ enabling AI- and analytics-powered operations.
- Gen AI leadership through EXLerate.AI, multimodal LLMs, and autonomous AI agents delivering enterprise-grade, explainable automation.
- Outcome-driven pricing models tied to recovery, indemnity reduction, and customer experience improvements.
- Robust ecosystem partnerships with NVIDIA, Databricks, AWS, Azure, GCP, and Amelia.ai for scalable and domain-specific innovation.
