Leader in ISG Provider Lens™ Healthcare Digital Services 2022
EXL has been named a Leader for Payer Digital Transformation Services in the ISG Provider Lens™ Healthcare Digital Services 2022 Report
EXL has been recognized as a leader in payer digital transformation services for the second consecutive time in the ISG Provider Lens™ Healthcare Digital Services 2022 Report where ISG highlights the current market positioning of service providers that offer digital transformation services to payers in the U.S. and shows how each provider addresses the rising demands and key challenges in the country.
ISG cites the variety of technology leveraged to build EXL’s robust data-driven and artificial intelligence-led capabilities, as well as its extensive industry experience, as the strengths that drove the firm’s success in the payer space in 2022.
ISG also named EXL a Product Challenger for the second consecutive year for Provider Digital Transformation Services and Healthcare Interoperability Services and Solutions.
“Between the lingering effects of the pandemic, the ongoing evolution of value-based care arrangements and the growing mandate to improve engagement, payers need digital strategies that connect the dots between disparate data points and real-world member and provider experiences,” said Anita Mahon, executive vice president and healthcare business head at EXL Health. “At EXL, our focus is on helping our healthcare payer clients pinpoint the opportunities in their populations – where there may be gaps in care, which authorizations need to be expedited, and how to increase accuracy – and capture those opportunities in streamlined processes and better-informed decisions.”