EXL surveyed executives across five industries, including healthcare payers, to find out where AI is delivering value and where perception is running ahead of reality. This special report for health plans shows what is driving outcomes today and the factors separating AI leaders from the rest.
What you'll learn about AI for health plans
- Where AI is already delivering measurable outcomes
- Why payers say data is limiting their AI success and what to do about it
- How agentic AI is reshaping prior authorization and case management
- Factors separating payers scaling AI successfully from those stuck in pilot mode
94% of payers say scaling AI is very important this year