White papers | EXL

Insurance-to-Value in the limelight

Insurance-to-value in the limelight

AI-led underwriting: Effortless and engaging customer experience

The time is ripe for automated, accelerated underwriting

How EXL is helping companies master the cybersecurity services value…

How EXL is helping companies master the cybersecurity services value chain

The new contact centre economics: Balancing people and AI

The new contact centre economics: Balancing people and AI

Accelerating Digital Speed-to-Value with Data, Technology, and People

Accelerating Digital Speed-to-Value with Data, Technology, and People

Adapt to endure - Part 1

Adapt to endure - Part 1

Intelligent operations in today’s health care landscape: Why adding…

Why adding digital is the key to success

Predictive Analytics: The perfect tonic to bolster risk adjustment…

Predictive Analytics

Know What’s Changed: The Modernization Spirit Looms in Life and…

Know What’s Changed: The Modernization Spirit Looms in Life and Annuities TPA – Insurer Partnerships

A data-driven, holistic approach to lead generation

A data-driven, holistic approach to lead generation

Powering the modern life insurance carrier with advanced AI and data…

Powering the modern life insurance carrier with advanced AI and data

Rebuilding Payment Integrity in a post-pandemic world

Rebuilding Payment Integrity in a post-pandemic world

Achieve a successful cloud transformation

To achieve a successful cloud transformation, give business and technology strategies equal respect

BASEL IV Credit risk changes for commercial exposures excl. real…

Credit risk changes for commercial exposures excl. real estate

Buy now, pay later (BNPL) regulations: Curtailing growth or leveling…

Buy now, pay later (BNPL) regulations

The forced evolution to future-proof the disability insurance industry

The forced evolution to future-proof the disability insurance industry

AI – Be the disrupter vs the disrupted

AI – Be the disrupter vs the disrupted

Powering the modern life insurance carrier with advanced AI and data

Designing and planning new products

Effective. Ethical. Noble.

Effective. Ethical. Noble.

The pandemic's continued impact on mental health

The pandemic’s continued impact on the mental health of patients and their families

Foundational risk adjustment transformation drives significant…

Risk adjustment transformation drives significant shared savings

EXL supports the quest for greater “patient intelligence”

EXL supports the quest for greater “patient intelligence”

Actuarial transformation

A case for hyperautomation of actuarial processes

The future of Finance starts today, not tomorrow.

The future of Finance starts today, not tomorrow.

Risk identification using alternate data and potential applications…

Risk identification using alternate data and potential applications in credit decisions

Operational resilience: Start strong, reap sustainable benefits

Operational resilience: Start strong, reap sustainable benefits

EXL P&C Market Pulse

EXL P&C Market Pulse

L’IA À GRANDE ÉCHELLE : TRANSFORMER LES ACTIVITÉS DES COMPAGNIES D’…

customer experience

Hyperautomation: What it is and why your enterprise needs it

Hyperautomation: What it is and why your enterprise needs it

Why you need a modern cloud-based data infrastructure

Why you need a modern cloud-based data infrastructure

The new customer experience challenge: Creating digital and data-led…

The new customer experience challenge: Creating digital and data-led interactions

Creating a successful risk management framework for point-of-sale…

Creating a successful risk management framework for point-of-sale financing

Leveraging image analytics for P&C Insurance – personal &…

Leveraging image analytics for P&C Insurance – personal & commercial lines

How utilities providers can manage increasing customer debt amid…

How utilities providers can manage increasing customer debt amid price rise

Digitally connecting the housing industry ecosystem

Digitally connecting the housing industry ecosystem

Leveraging data, analytics and automation to transform underwriting…

Leveraging data, analytics and automation (including AI / NLP) to transform underwriting operations in the Lloyd’s and London market

Now is the time to consider pre-payment integrity services

Now is the time to consider pre-payment integrity services

Credit risk analytics: Shaping the future of the credit business

Credit risk analytics: Shaping the future of the credit business

Leverage powerful customer insights to secure your future

Leverage Powerful Customer Insights to Secure Your Future

Reimagining insurance benefits for a changing workforce

Reimagining insurance benefits for a changing workforce

Accelerating transformation in insurance

Accelerating transformation in insurance

Streamline and simplify HEDIS retrospective data collection

Streamline and simplify HEDIS retrospective data collection

The building blocks of responsible AI

The building blocks of responsible AI

Future operating model – Hybrid for growth

Future operating model – Hybrid for growth

Uniting data and integrated analytics for optimized care management

Uniting data and integrated analytics for optimized care management

Motor insurance: Acquiring and retaining the right customers in a…

Motor Insurance

Optimising claims indemnity spend leveraging data & analytics

Optimising claims indemnity spend leveraging data & analytics

Sales coverage optimization framework for asset management

Sales coverage optimization framework for asset management

Client lifetime value model for asset management

Client lifetime value model for asset management

A novel approach to enable sales success

A novel approach to enable sales success

Data as the driver of speed to value

Data as the driver of speed to value

Operationalize AI and cloud at scale for differentiating speed

Operationalize AI and cloud at scale for differentiating speed

The University for AI

The University for AI

De-risking policy administration platform conversion

De-Risking policy administration platform conversion

“Bring it on!” Why EXL and the insurance sector can look ahead with…

“Bring it on!” Why EXL and the insurance sector can look ahead with confidence

Connected customer experience for a digitally connected future

Connected customer experience for a digitally connected future

Alternative data sources for safe, efficient fluid-less underwriting

Alternative data sources for safe, efficient fluid-less underwriting

Deconstructing cloud-native solutions

Deconstructing cloud-native solutions

Fraud management framework: Payment cards

Fraud management framework: Payment cards

Healthcare needs to leverage data-driven insight at speed

Healthcare needs to leverage data-driven insight at speed

Digital innovations improve efficiency, quality and patient outcomes

How digital innovations are improving efficiency, quality and patient outcomes

Digitalization and the role of the CFO

Digitalization and the role of the CFO

Digital intelligence in underwriting: The human perspective

Digital intelligence in underwriting:

Finance digital transformation in Insurance

Finance digital transformation in Insurance

Delivering next generation claims operating model for general insurers

Thriving in the post-pandemic era

Claims transformation for general insurers

claims

Customer centric omni-channel marketing for utilities

Customer Centric

A pathway to more efficient finance and accounting operations

A pathway to more efficient finance and accounting operations

No surprises act & price transparency rule: impact & strategy

No surprises act & price transparency rule: impact & strategy

Transforming certificate of insurance management

Transforming certificate of insurance management for the insurance industry

The state of the conversational AI market

The state of the conversational AI market

Unlocking value with attended automation

Unlocking value with attended automation

How can UK energy suppliers ride out crisis in 2021?

How can UK energy suppliers ride out crisis in 2021?

The road to open finance

The road to open finance

Defining, governing and analyzing outcome-based contracts

Defining, governing and analyzing outcome-based contracts

Navigating the path to data driven finance

Navigating the path to data driven finance

Intelligent conversations for less-than-truckload industry

Intelligent Conversations

Driving telehealth in the new normal using data & analytics

Driving telehealth in the new normal using data & analytics

Net zero

Net zero

Accelerate Your Digital Adoption with EXL’s Hyperautomation

Accelerate Your Digital Adoption with EXL’s Hyperautomation Approach

Data Governance as a Service (DGaaS)

Data governance as a service (DGaaS)

Leveraging machine learning for claims fraud detection

Machine learning

Digital Patient Engagement

Digital Patient Engagement

The acceleration imperative: Why businesses must prioritize speed

The acceleration imperative: Why businesses must prioritize speed

The acceleration imperative: Why companies must prioritize speed

The acceleration imperative

EXL Smart Audit: AI led audit to drive regulatory compliance and…

EXL Smart Audit: AI led audit to drive regulatory compliance and revenue leakage reduction

Do You Have The North Star Vision To Accelerate Growth?

Do You Have The North Star Vision To Accelerate Growth?

Digital disruption in endorsements creates exceptional value

Digital disruption in endorsements creates exceptional value

Creating value with data in the digital world

Creating value with data in the digital world

Back Office is the new front office

Back Office is the new front office

The state of the mortgage industry: building a sustainable operating…

The state of the mortgage industry: building a sustainable operating model for 2021 and beyond

Utilities in the age of electric vehicles

Utilities in the age of electric vehicles

Outcomes based contracting between payers and pharma

Outcomes based contracting between payers and pharma

Now is the time: embracing intelligent automation in healthcare

Now is the time: embracing intelligent automation in healthcare

5 Strategies Digital Leaders Use for Improved Member & Provider…

5 strategies digital leaders use for improved member & provider experience

Claims transformation for general insurers: impacting the right…

Claims transformation for general insurers: impacting the right outcomes

Strategic review to drive reduction in expense ratio for commercial…

Strategic review to drive reduction in expense ratio for commercial insurers

Transforming Insurance Operations with EXL XTRAKTO.AI

Transforming insurance operations with EXL XTRAKTO.AI™

Meta data driven approach to data lakes – avoiding a data swamp!

Meta data driven approach to data lakes – avoiding a data swamp!

Imagination & Insight

Imagination Insight issue

Growth priorities for insurers

Growth priorities for insurers

Meeting the challenge of software quality

Meeting the challenge of software quality: “quality first, quality forever”

Getting started with the AI:OS

Getting started with the AI:OS

Accelerate AI-infused customer experiences with EXL and Amelia

Accelerate AI-infused customer experiences with EXL and AMELIA

Managing operations in the “new normal”

Managing operations in the “new normal”

Empowering customers to bridge the insurance gap

Empowering customers to bridge the insurance gap

IFRS 17

IFRS 17

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