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  • White papers

    Predictive Analytics:

    White paper
    Predictive Analytics

    Model risk management: Emerging regulations and gold standards

    White paper

    Know What’s Changed: The Modernization Spirit Looms in Life and…

    White paper
    Know What’s Changed: The Modernization Spirit Looms in Life and Annuities TPA – Insurer Partnerships

    A data-driven, holistic approach to lead generation

    White paper
    A data-driven, holistic approach to lead generation

    Powering the modern life insurance carrier with advanced AI and data…

    White paper
    Powering the modern life insurance carrier with advanced AI and data

    Rebuilding Payment Integrity in a post-pandemic world

    White paper
    Rebuilding Payment Integrity in a post-pandemic world

    Achieve a successful cloud transformation

    White paper
    To achieve a successful cloud transformation, give business and technology strategies equal respect

    BASEL IV Credit risk changes for commercial exposures excl. real…

    White paper
    Credit risk changes for commercial exposures excl. real estate

    Buy now, pay later (BNPL) regulations: Curtailing growth or leveling…

    White paper
    Buy now, pay later (BNPL) regulations

    The forced evolution to future-proof the disability insurance industry

    White paper
    The forced evolution to future-proof the disability insurance industry

    AI – Be the disrupter vs the disrupted

    White paper
    AI – Be the disrupter vs the disrupted

    Powering the modern life insurance carrier with advanced AI and data

    White paper
    Designing and planning new products

    Effective. Ethical. Noble.

    White paper
    Effective. Ethical. Noble.

    The pandemic's continued impact on mental health

    White paper
    The pandemic’s continued impact on the mental health of patients and their families

    Foundational risk adjustment transformation drives significant…

    White paper
    Risk adjustment transformation drives significant shared savings

    EXL supports the quest for greater “patient intelligence”

    White paper
    EXL supports the quest for greater “patient intelligence”

    Actuarial transformation

    White paper
    A case for hyperautomation of actuarial processes

    The future of Finance starts today, not tomorrow.

    White paper
    The future of Finance starts today, not tomorrow.

    Risk identification using alternate data and potential applications…

    White paper
    Risk identification using alternate data and potential applications in credit decisions

    Operational resilience: Start strong, reap sustainable benefits

    White paper
    Operational resilience: Start strong, reap sustainable benefits

    EXL P&C Market Pulse

    White paper
    EXL P&C Market Pulse

    L’IA À GRANDE ÉCHELLE : TRANSFORMER LES ACTIVITÉS DES COMPAGNIES D’…

    White paper
    customer experience

    Hyperautomation: What it is and why your enterprise needs it

    White paper
    Hyperautomation: What it is and why your enterprise needs it

    Why you need a modern cloud-based data infrastructure

    White paper
    Why you need a modern cloud-based data infrastructure

    The new customer experience challenge: Creating digital and data-led…

    White paper
    The new customer experience challenge: Creating digital and data-led interactions

    Creating a successful risk management framework for point-of-sale…

    White paper
    Creating a successful risk management framework for point-of-sale financing

    Leveraging image analytics for P&C Insurance – personal &…

    White paper
    Leveraging image analytics for P&C Insurance – personal & commercial lines

    How utilities providers can manage increasing customer debt amid…

    White paper
    How utilities providers can manage increasing customer debt amid price rise

    Digitally connecting the housing industry ecosystem

    White paper
    Digitally connecting the housing industry ecosystem

    Leveraging data, analytics and automation to transform underwriting…

    White paper
    Leveraging data, analytics and automation (including AI / NLP) to transform underwriting operations in the Lloyd’s and London market

    Now is the time to consider pre-payment integrity services

    White paper
    Now is the time to consider pre-payment integrity services

    Credit risk analytics: Shaping the future of the credit business

    White paper
    Credit risk analytics: Shaping the future of the credit business

    Leverage powerful customer insights to secure your future

    White paper
    Leverage Powerful Customer Insights to Secure Your Future

    Reimagining insurance benefits for a changing workforce

    White paper
    Reimagining insurance benefits for a changing workforce

    Accelerating transformation in insurance

    White paper
    Accelerating transformation in insurance

    Streamline and simplify HEDIS retrospective data collection

    White paper
    Streamline and simplify HEDIS retrospective data collection

    The building blocks of responsible AI

    White paper
    The building blocks of responsible AI

    Future operating model – Hybrid for growth

    White paper
    Future operating model – Hybrid for growth

    Uniting data and integrated analytics for optimized care management

    White paper
    Uniting data and integrated analytics for optimized care management

    Motor insurance: Acquiring and retaining the right customers in a…

    White paper
    Motor Insurance

    Optimising claims indemnity spend leveraging data & analytics

    White paper
    Optimising claims indemnity spend leveraging data & analytics

    Sales coverage optimization framework for asset management

    White paper
    Sales coverage optimization framework for asset management

    Client lifetime value model for asset management

    White paper
    Client lifetime value model for asset management

    A novel approach to enable sales success

    White paper
    A novel approach to enable sales success

    Data as the driver of speed to value

    White paper
    Data as the driver of speed to value

    Operationalize AI and cloud at scale for differentiating speed

    White paper
    Operationalize AI and cloud at scale for differentiating speed

    The University for AI

    White paper
    The University for AI

    De-risking policy administration platform conversion

    White paper
    De-Risking policy administration platform conversion

    “Bring it on!” Why EXL and the insurance sector can look ahead with…

    White paper
    “Bring it on!” Why EXL and the insurance sector can  look ahead with confidence

    Connected customer experience for a digitally connected future

    White paper
    Connected customer experience for a digitally connected future

    Alternative data sources for safe, efficient fluid-less underwriting

    White paper
    Alternative data sources for safe, efficient fluid-less underwriting

    Deconstructing cloud-native solutions

    White paper
    Deconstructing cloud-native solutions

    Fraud management framework: Payment cards

    White paper
    Fraud management framework: Payment cards

    Healthcare needs to leverage data-driven insight at speed

    White paper
    Healthcare needs to leverage data-driven insight at speed

    Digital innovations improve efficiency, quality and patient outcomes

    White paper
    How digital innovations are improving efficiency, quality and patient outcomes

    Digitalization and the role of the CFO

    White paper
    Digitalization and the role of the CFO

    Digital intelligence in underwriting: The human perspective

    White paper
    Digital intelligence in underwriting:

    Finance digital transformation in Insurance

    White paper
    Finance digital transformation in Insurance

    Delivering next generation claims operating model for general insurers

    White paper
    Thriving in the post-pandemic era

    Claims transformation for general insurers

    White paper
    claims

    Customer centric omni-channel marketing for utilities

    White paper
    Customer Centric

    A pathway to more efficient finance and accounting operations

    White paper
    A pathway to more efficient finance and accounting operations

    No surprises act & price transparency rule: impact & strategy

    White paper
    No surprises act & price transparency rule: impact & strategy

    Transforming certificate of insurance management

    White paper
    Transforming certificate of insurance management for the insurance industry

    The state of the conversational AI market

    White paper
    The state of the conversational AI market

    Unlocking value with attended automation

    White paper
    Unlocking value with attended automation

    How can UK energy suppliers ride out crisis in 2021?

    White paper
    How can UK energy suppliers ride out crisis in 2021?

    The road to open finance

    White paper
    The road to open finance

    Defining, governing and analyzing outcome-based contracts

    White paper
    Defining, governing and analyzing outcome-based contracts

    Navigating the path to data driven finance

    White paper
    Navigating the path to data driven finance

    Intelligent conversations for less-than-truckload industry

    White paper
    Intelligent Conversations

    Driving telehealth in the new normal using data & analytics

    White paper
    Driving telehealth in the new normal using data & analytics

    Net zero

    White paper
    Net zero

    Accelerate Your Digital Adoption with EXL’s Hyperautomation

    White paper
    Accelerate Your Digital Adoption with EXL’s Hyperautomation Approach

    Data Governance as a Service (DGaaS)

    White paper
    Data governance as a service (DGaaS)

    Leveraging machine learning for claims fraud detection

    White paper
    Machine learning

    Digital Patient Engagement

    White paper
    Digital Patient Engagement

    The acceleration imperative: Why businesses must prioritize speed

    White paper
    The acceleration imperative: Why businesses must prioritize speed

    The acceleration imperative: Why companies must prioritize speed

    White paper
    The acceleration imperative

    EXL Smart Audit: AI led audit to drive regulatory compliance and…

    White paper
    EXL Smart Audit: AI led audit to drive regulatory compliance and revenue leakage reduction

    Do You Have The North Star Vision To Accelerate Growth?

    White paper
    Do You Have The North Star Vision To Accelerate Growth?

    Digital disruption in endorsements creates exceptional value

    White paper
    Digital disruption in endorsements creates exceptional value

    Creating value with data in the digital world

    White paper
    Creating value with data in the digital world

    Back Office is the new front office

    White paper
    Back Office is the new front office

    The state of the mortgage industry: building a sustainable operating…

    White paper
    The state of the mortgage industry: building a sustainable operating model for 2021 and beyond

    Utilities in the age of electric vehicles

    White paper
    Utilities in the age of electric vehicles

    Outcomes based contracting between payers and pharma

    White paper
    Outcomes based contracting between payers and pharma

    Now is the time: embracing intelligent automation in healthcare

    White paper
    Now is the time: embracing intelligent automation in healthcare

    5 Strategies Digital Leaders Use for Improved Member & Provider…

    White paper
    5 strategies digital leaders use for improved member & provider experience

    Claims transformation for general insurers: impacting the right…

    White paper
    Claims transformation for general insurers: impacting the right outcomes

    Strategic review to drive reduction in expense ratio for commercial…

    White paper
    Strategic review to drive reduction in expense ratio for commercial insurers

    Transforming Insurance Operations with EXL XTRAKTO.AI

    White paper
    Transforming insurance operations with EXL XTRAKTO.AI™

    Meta data driven approach to data lakes – avoiding a data swamp!

    White paper
    Meta data driven approach to data lakes – avoiding a data swamp!

    Imagination & Insight

    White paper
    Imagination Insight issue

    Growth priorities for insurers

    White paper
    Growth priorities for insurers

    Meeting the challenge of software quality

    White paper
    Meeting the challenge of software quality: “quality first, quality forever”

    Getting started with the AI:OS

    White paper
    Getting started with the AI:OS

    Accelerate AI-infused customer experiences with EXL and Amelia

    White paper
    Accelerate AI-infused customer experiences with EXL and AMELIA

    Managing operations in the “new normal”

    White paper
    Managing operations in the “new normal”

    Empowering customers to bridge the insurance gap

    White paper
    Empowering customers to bridge the insurance gap

    IFRS 17

    White paper
    IFRS 17

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