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AI Medical Record Review & Summarization
for Claims & Legal

Swift Ai and Swift Premium for Medical record summarization

Quickly review & summarize medical records using AI-powered medical record summarization 
supported by experienced clinical experts for claims and legal teams

<span style="font-size:40px; line-height:46px">Medical Record Summarization, Built for Accuracy at Scale</span>

EXL's Swift AI and Swift Premium combine GenAI with expert medical review to turn complex, disorganized records into clear, accurate summaries, 75% faster. Trained on 10M+ documents and backed by 10+ years of expertise, so you can evaluate every case with confidence.

<span style="font-size:40px; line-height:46px">Challenges in Medical Record Summarization for Claims & Legal Teams</span>

<h4 style="font-size:30px; line-height:35px;"><strong>Why it’s complicated.</strong></h4> <span style="font-size:24px;">Review and summarizing medical records for claims, legal, and healthcare cases can be complicated due to:</span>

<strong>Steep processing costs</strong>

<strong>Steep processing costs</strong>

<p>Medical record review &amp; summarization expenses are 40% to 80% higher when performed by adjusters, paralegals, and attorneys. Often these professionals are excellent at their core jobs but struggle with medical record summarization and evaluations.</p>
<strong>Unfamiliar terminology</strong>

<strong>Unfamiliar terminology</strong>

<p>Even neatly prepared records can contain perplexing medical jargon and abbreviations. Professionals often face challenges interpreting medical records due to complex clinical terminology, resulting in inconsistent or inaccurate conclusions.</p>
<strong>Disorganized, incomplete records</strong>

<strong>Disorganized, incomplete records</strong>

<p>Disorganized, duplicated, and incomplete files make medical record analysis slower and more difficult for claims and legal professionals.</p>

AI-Powered Medical Record Summarization Solutions

What we do

Swift Ai and Swift Premium are tools that bring:

<span style="font-size:35px; font-weight:bold"><strong>10+</strong><span>

<p>A workforce with 10+ years experience in medical summarization</p>

<span style="font-size:35px; font-weight:bold"><strong>10M+</strong></span>

<p>AI and human summarization models trained by 10M+ medical documents</p>

<span style="font-size:35px; font-weight:bold"><strong>Agile platform</strong></span>

<p>Delivering AI powered medical review &amp; summarization services that automate clinical insights generation with expert medical validation</p>

<span style="font-size:40px; line-height:46px; ">How Swift Ai and Swift Premium Improve Medical Record Review and Claims Decisions?</span>

<p style="font-size:24px;">Swift Ai approaches medical review using generative AI to produce reports while supported by an expert-in-the-loop review. </p> <p style="font-size:24px;">Swift Premium uses an expert-led approach to quickly read medical records and produce an accurate summary of diagnoses, conditions, treatments received, and bills incurred.</p><br><br> <b>PILLARS OF SWIFT Ai AND SWIFT PREMIUM</b>

Automated generative AI data extraction

<p>Swift Ai enables AI medical record summarization using generative AI for medical record analysis to recognize, deduplicate, organize, and extract clinically relevant information from medical documents.</p>

Multi-channel document ingestion

<p>Flexible document ingestion enables faster medical record summarization by securely collecting documents from multiple enterprise sources.</p>

Highly experienced medical professionals

<p>Our experienced doctors, nurses, and medical professionals specialize in interpreting medical records to produce accurate, expert-reviewed summaries.</p>

Negotiation Guidance with generative AI

<p>Negotiation Guidance strengthens medical record summarization for legal cases by generating AI-powered negotiation points based on verified clinical evidence.</p>

EXL impact

Benefits of AI-Powered Medical Record Summarization

<p style="font-size:35px;"><strong>75%</strong></p>

<p>Improvement of turn-around times</p>

<p style="font-size:35px;"><strong>40-80%</strong></p>

<p>Cost reduction</p>

<p style="font-size:34px;"><strong>Highly accurate</strong></p>

<p>Medical Record Summaries</p>

<span style="font-size:39px;">Solution Overview - Swift Ai and Swift Premium powered by MedConnection™</SPAN>

Human-AI collaboration platform delivering scalable medical summarization services, combining experienced medical skills and generative AI models to generate accurate clinical insights

<span style="font-size:40px; line-height:45px;">Strategic Value Proposition</span>

<strong>Speed to Settlement</strong>

<strong>Speed to Settlement</strong>

<ul><li data-list-item-id="eea90f00bc333e97490ec58307637f5e0">Hours vs. weeks for medical review</li><li data-list-item-id="e394de145734023d20c5d7426a1b142be">Faster claim resolution</li><li data-list-item-id="e2d08c85330632956c35287c830ef8769">Improved customer satisfaction</li><li class="ck-list-marker-bold" data-list-item-id="e8498bcf7965a27f29d33cc58201474a1"><strong>Benefit: cycle time compression</strong></li></ul>
<strong>Cost Reductions</strong>

<strong>Cost Reductions</strong>

<ul><li data-list-item-id="e5431d52f652fe84d41c63b75bc792f3e">60-80% reduction in review costs</li><li data-list-item-id="e4ede334fd3bdfef16da58a3c04ceb9a2">Redirect resources strategically</li><li data-list-item-id="eedb58d1d9a2f8d11db4340ddab07d0f7">Focus experts on complex cases</li><li class="ck-list-marker-bold" data-list-item-id="e93faaff959b2060b95a2b1299d5ad58b"><strong>Benefit: Measurable cost savings</strong></li></ul>
<strong>Increased Consistency</strong>

<strong>Increased Consistency</strong>

<ul><li data-list-item-id="eb914fccd4d616272907ba996fdb7eca2">Standardized analysis</li><li data-list-item-id="e8ee8816bcfc6354afa4c9b2209896f86">No fatigue or variation</li><li data-list-item-id="e5850b73d7787012741039d2b56c748b0">Reliable quality every time</li><li class="ck-list-marker-bold" data-list-item-id="e808d27cde42b6fc589fc9bafe7def5b6"><strong>Benefit: Always accurate</strong></li></ul>

PRODUCTS

Swift Ai

Gen AI medical record summary designed by casualty claims professionals

Benefits

  • Improved injury evaluation process
  • Fast TAT
  • Low Cost 10:1 ROI
  • Adjuster delight

Swift Premium

100% human extraction; uses traditional methods; highest accuracy

Benefits

  • Expert review of AI output
  • Calendar
  • Negotiation Guidance
  • Bill review
  • System integration

<span style="font-size:40px;">Feature Comparison vs. leading competitors</span>

FeatureSwift AICompetitor 1Competitor 2
AI SummaryXX 
Bill RevenueX X
Expert ReviewX  
Claims ExpertXXX
Other PlatformsXXX
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Effective negotiations supported by Negotiation Guidance

“Our claims organization has realized benefits through the use of MedConnection’s ™ Negotiation Guidance tool. It equips adjusters with clear, structured talking points when engaging with attorneys or pro se claimants. Providing a quick reference to key claim factors, it helps adjusters maintain consistency in their discussions, leading to more effective negotiations. The tool not only supports informed decision-making, but also fosters more productive and fact-based settlements, ultimately contributing to a smoother claims resolution process."

<span style="font-size:40px;">Claims executive at a leading mutual insurance organization</span>

Discover how a major US retailer saved $5.5M with AI-driven innovation 
See how one of the nation’s largest retailers tackled inefficient processes, reduced legal costs, and achieved a 4:1 ROI in just one year. Learn how Swift Premium streamlined medical reviews, improved quality to over 98%, and delivered robust insights that saves millions of dollars annually.

Download case study

 

Learn how EXL's medical record summarization services accelerate medical record review for claims and legal teams. Download the white paper or speak with our experts today.

FAQs

Our Swift products reduce the time required to review medical records from weeks to days and hours.

P&C claims, house counsel, outside counsel, TPA's and any other organization that needs to review medical records

Any written reports, treatment notes, and hospital records. Swift cannot read films or photos.

Accuracy is achieved through the integration of advanced AI, clinical expertise, and rigorous quality controls. Swift AI continuously evolves with the latest AI innovations, while Swift Premium adds expert review by licensed medical professionals. Supported by ongoing training, standardized review methodologies, and robust QA processes, both solutions consistently deliver medical summaries with greater than 97% accuracy, helping organizations make faster, more informed claims decisions.

We have integrated with Guidewire and other leading claim systems

Medical record summarization helps claims professionals and attorneys quickly understand the key medical facts, treatment history, injuries, and damages without spending hours reviewing lengthy records. By highlighting the most relevant information for evaluation and negotiation, decision-makers can act with greater confidence, accelerate resolution timelines, and potentially reduce claim costs. Claims resolved earlier in the lifecycle often settle for lower amounts and incur lower handling expenses.

Our product costs are far less than existing processes, from 60% to 80% less

Medical record summaries provide claims professionals and attorneys with a clear, concise view of the claimant's medical history, injuries, treatment progression, and key claim drivers. By organizing complex medical information into an easy-to-review format and highlighting the most relevant facts, users can quickly assess claim value, identify strengths and weaknesses in the case, and negotiate from a well-informed position. This increased efficiency and confidence can lead to earlier settlements, reduced litigation costs, and improved claim outcomes.

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