Who we serve

Integrated products and solutions for all of your current and future customer needs

We enable our L&A clients to better market to their target audience, develop and launch new products, manage claims and more.

We help P&C insurers acquire new business, streamline operations, manage risk, retain customers and more.


Digital Intelligence is the foundation of everything we do, and inspires our ideas and research. 

Real results

For businesses that aren't satisfied by good enough, or profitable enough, we use Digital Intelligence to deliver real results. 

Why exl
Digital transformation strengthened by deep knowledge of insurance.

With many leading insurers as clients, we have a firm grasp on the industry and where it’s going.

We use our deep understanding of the customer journey and next-gen technology to help insurers leverage their data to identify and understand who to target, why products resonate, and how to secure and grow customer loyalty.

For EXL, outcomes don’t end with combined ratios. We partner with you to improve your bottom line and your customer’s experience, an increasingly important metric in an industry facing disruption from insuretech start-ups.


insurance clients globally
Leader and Star Performer
in Everest Group's "Property & Casualty Insurance BPO PEAK Matrix Assessment 2020”
in Everest Group's "Life & Pensions Business Process PEAK Matrix Assessment 2019”
Awards and Analyst Recognitions

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