EXL’s MedConnectionSM* platform helps insurers improve productivity for adjusters, legal staff, and nurses. This web-based tool offers easy integration with existing systems and no upfront capital expenditure. MedConnection also provides unique data sets for analytics while serving as a secure repository for collaboration and streamlined decision making.
MedConnection provides an interactive option for viewing or configuring items including the Patient Snapshot, Treatment Review, Calendar, and Records Index.
The findings and plan are further differentiated in SOAP fashion -subjective complaints, objective complaints, assessment and plan.
Summary PDFs are simplified for adjusters using inline highlights and tags.
District Claims Manager | Auto, Home & Life Insurance Company
Christopher V Tidball
Chris' career has spanned 25 years, from field adjuster to claims executive with leading insurers AIG and Progressive Insurance. Chris is the author of multiple books, both fiction and non-fiction, including Re-Adjusted: Taking Your Claims Organization from Ordinary to Extraordinary! He is a graduate of Arizona State University, a Senior Claims Law Associate and Six Sigma Black Belt. He can be reached at Christopher.Tidball@exlservice.com or (904) 742-9031.
Note: * – Patent Pending