Compliance Transformation
Building the digital audit and compliance function
EXL helps customer move compliance functions from a sample-based model to a continuous monitoring model. We orchestrate advanced digital interventions to simplify compliance processes, automate tasks, improve reporting, and monitor compliance risks. We drive better outcomes through increased insight into business risks, improved risk forecasting, and stronger assessments of strategic priorities.
What we do
We work with audit and compliance executives to give them increased assurance, deeper real-time insights into deficiencies, early warning signals, and reduce audit fatigue.
Compliance operations & strategy
Sarbanes-Oxley Compliance
Internal audit co-sourcing
Compliance target operating model
Audit and compliance automation
Regulatory change
Data protection and EU-GDPR
Solvency II, Basel III/BCBS 239
Insurance Distribution Directive (IDD)
BREXIT advisory
MAR 205, HIPAA, AML/KYC, 23 NYCRR 500 (NYDFS), FCPA, PCI DSS, OFAC and others
Cyber, fraud & risk
Cyber security audit
Audit and fraud analytics
Vendor / third-party risks and controls assessment
Fraud analytics implementation
Infographic
5 keys to fast tracking generative AI for your enterpris...
Infographic
5 keys to fast tracking generative AI for your enterprise
<p><span><span><span>Generative AI has the potential to generate substantial value for businesses, from innovative products and improved customer experiences to heightened productivity and data monetization.</span></span></span></p>
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Infographic
<p><span><span><span>Generative AI has the potential to generate substantial value for businesses, from innovative products and improved customer experiences to heightened productivity and data monetization.</span></span></span></p>
Solution sheet
EXL™ Transaction Insights
Solution sheet
EXL™ Transaction Insights
<p>Bank transaction data provides comprehensive information with significantly high coverage for both individuals and businesses. The availability of real-time data has increased with the emergence of open banking across the globe.</p>
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Solution sheet
<p>Bank transaction data provides comprehensive information with significantly high coverage for both individuals and businesses. The availability of real-time data has increased with the emergence of open banking across the globe.</p>
White paper
How EXL is helping companies master the cybersecurity se...
White paper
How EXL is helping companies master the cybersecurity services value chain
<p>From the WannaCry ransomware storm of 2017 to the infamous SolarWinds hack of 2019, to 2023’s MailChimp hack, cyber risk is a concern for every company.</p>
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White paper
<p>From the WannaCry ransomware storm of 2017 to the infamous SolarWinds hack of 2019, to 2023’s MailChimp hack, cyber risk is a concern for every company.</p>
White paper
The new contact centre economics: Balancing people and A...
White paper
The new contact centre economics: Balancing people and AI
<p>The traditional contact centre operating model relies on employing enough representatives to handle calls in an efficient manner. This traditional model no longer works. Even with there being 17 million contact centre representatives worldwide today according to a report from Gartner, organizations face staff shortages and labor costs amounting to 95% of their contact centre expenses.<sup>1</sup> Contact centres also face pressure from changing customer...
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White paper
<p>The traditional contact centre operating model relies on employing enough representatives to handle calls in an efficient manner. This traditional model no longer works. Even with there being 17 million contact centre representatives worldwide today according to a report from Gartner, organizations face staff shortages and labor costs amounting to 95% of their contact centre expenses.<sup>1</sup> Contact centres also face pressure from changing customer...
Infographic
Digital Healthcare Operations: Call centers
Infographic
Digital Healthcare Operations: Call centers
Call centers are often the initial experience in the patient journey within healthcare organizations. This interaction is a critical opportunity to make that all-important first impression, impacting how the patient perceives the organization during the course of their care.
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Infographic
Call centers are often the initial experience in the patient journey within healthcare organizations. This interaction is a critical opportunity to make that all-important first impression, impacting how the patient perceives the organization during the course of their care.
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