EXL Paymentor℠
Utilizes automation and data enrichment
EXL Paymentor℠ is an AI-powered collections and receivables management solution that covers collection operations, collection analytics, and all aspects of full-cycle collections. Paymentor℠ improves debt collections by increasing the liquidation rate - making it cheaper, faster, and improving customer experience/retention.
Solution highlights



Amount to collect driven approach - Provides full control over operational margin of debt collections, maximizes the liquidation rate, and minimizes the cost

Customer-level segmentation based on machine learning techniques

Dynamically-updated customer self-service portal – Increases collections availability and improves customer experience/retention
- Amount to collect driven approach - Provides full control over operational margin of debt collections, maximizes the liquidation rate, and minimizes the cost
- Customer-level segmentation based on machine learning techniques
- Dynamically-updated customer self-service portal – Increases collections availability and improves customer experience/retention
How is EXL Paymentor℠ different
Case study
EXL improves collections performance for a large multina...
Case study
EXL improves collections performance for a large multinational bank with EXL Paymentor
<p>EXL identified the operational scope to improve the effectiveness of B2C collections for a large multinational bank. The bank was looking for an agile partner to improve the economics of debt collections and chose EXL PaymentorSM, an AI-powered debt collections and receivables management solution that covers all aspects of debt collections.</p>
View
Case study
<p>EXL identified the operational scope to improve the effectiveness of B2C collections for a large multinational bank. The bank was looking for an agile partner to improve the economics of debt collections and chose EXL PaymentorSM, an AI-powered debt collections and receivables management solution that covers all aspects of debt collections.</p>
Case study
Doubling of repayment rates for leading USA DCA
Case study
Doubling of repayment rates for leading USA DCA
<p>EXL has been working with one of the largest debt collection agencies (DCA) in the United States. In this case study, we look at how EXL PayMentor<sup>SM</sup> enabled this DCA client to transform their digital collections performance.</p>
View
Case study
<p>EXL has been working with one of the largest debt collection agencies (DCA) in the United States. In this case study, we look at how EXL PayMentor<sup>SM</sup> enabled this DCA client to transform their digital collections performance.</p>
Infographic
EXL Paymentor℠ leveraging AI, technology and data to imp...
Infographic
EXL Paymentor℠ leveraging AI, technology and data to improve collections
<p>Leveraging AI, technology and data to improve economics of collections</p>
View
Infographic
<p>Leveraging AI, technology and data to improve economics of collections</p>
Article
EXL PayMentor™ and Argus predictions for 2021 and beyond
Article
EXL PayMentor™ and Argus predictions for 2021 and beyond
<p>What is the current state of the payment industry? Why is debt collection more important now than ever? How can you stay on top of the situation and improve your collection rates, even as account delinquencies are expected to rise significantly?</p>
View
Article
<p>What is the current state of the payment industry? Why is debt collection more important now than ever? How can you stay on top of the situation and improve your collection rates, even as account delinquencies are expected to rise significantly?</p>
EXL in the news