A deep dive into how companies use digital from EXL and HBR Analytics Services
Digital creates clear opportunities, but many companies struggle to generate the business value they expect from Transformation. EXL partnered with Harvard Business Review Analytics Services to better understand why this gap exists. After surveying more than 800 global executives, several factors were identified as being essential for transformation success.
Read this in-depth report to learn:
- What industries lead in transformation, and which are falling behind
- The most common reasons for transformation failure and success
- Strategies corporations are using to drive their digital initiatives across the front, middle, and back office
Digital transformation is an increasingly critical objective for companies today. Find out how to make your transformation program a success with these strategies from EXL and Harvard Business Review Analytics Services.
Digital Transformation: Bridging the Gap
Between Expectations and Outcomes
Digital Intelligence: Achieving the
Promise of Digital
Banking & Financial Services: Setting the Standard for Customer Engagement
Healthcare’s Digital Mandate: Reduce Costs, Improve
Insurance: Leveraging Digital to Compete in a Low-Growth Environment
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