Showing 361-370 of 571 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Improving service and property valuations with high value home surveys
High net worth (HNW) insurance carriers must provide broad coverage policies and excellent service to compete for this highly desirable line of business.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Fraud management framework: Payment cards
The introduction of EMV chip cards in 2015 led to expectations that fraud losses would fall. However, fraudsters proved they were ahead of the curve. US banks experienced more than $8.5 bill...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Powering the modern life insurance carrier with advanced AI and data implementation
Welcome back to our white paper series about how to use AI and data throughout the new business and underwriting processes. In the first white paper we discussed the importance of product de...
<span class="gl-search-category-title mr-3">Article</span> <span class="gl-search-category-date">February 29, 2024</span>
Developing data champions
According to a recent survey conducted by EXL and Forbes Insights, companies with strong data maturity reported increased customer satisfaction, faster time-to-market, and better productivit...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Why you need a modern cloud-based data infrastructure
Whether you’re adopting new cloud technologies or looking for a more efficient way to connect disparate legacy software and data, you need a modern, cloud-based platform to connect all your ...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
Pharmacy Services solution sheet
Health plans and pharmacy benefit managers (PBMs) face a myriad of challenges, coming from multiple directions, and seemingly all coming at the same time.
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">February 29, 2024</span>
Powerful tools to enable your digital journey
EXL’s March 31st, 2022 LifePRO® Digital Insurance Administration Platform release provides a powerful set of new tools to drive digital evolution.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Knowledge access: The future of Retail CX
Retailers need quick and easy access to data to better understand their customers, empower employees to make smarter decisions, and deploy innovative solutions like generative AI. However, m...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">February 29, 2024</span>
Improving accuracy and efficiency across Finance & Accounting
EXL helped the client implement a modular, AWS-based response management system, powered by our proprietary analytics & AI solution.
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
“Bring it on!” Why EXL and the insurance sector can look ahead with confidence
The end of any year is always a natural time to reflect and to think ahead, and the end of 2021 has brought special depth to those reflections and sharpness to future vision. The insurance s...