Showing 71-80 of 571 results for "Customer Experience"
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 28, 2025</span>
Transform your utility operations with EXL’s data-driven solutions
Harness AI and data to drive efficiency, customer satisfaction, and sustainability across your utilities value chain
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">April 25, 2025</span>
Transform Retention Strategies with Predictive Analytics
Facing a staggering 70% surrender rate upon the expiration of surrender fee periods, a leading tier-one annuity provider was at risk of asset leakage and financial instability.
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">April 25, 2025</span>
Retail banking and credit cards
EXL partners with banks, asset management companies and payment providers to improve operations and continuously optimize customer experience. Learn more!
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">April 24, 2025</span>
Modernizing Disability Claims Management: Leveraging AWS Cloud for Scalability and Efficiency
An insurance company with a diverse portfolio sought to streamline claims, reduce administrative burdens, and enhance the experience for customers and employees. With EXL's help, they were a...
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 24, 2025</span>
EXL Health Data and Analytics
Healthcare companies have three overarching goals: improve health, enhance member and provider experience, and appropriately reduce total cost of care. Each stakeholder has objectives that c...
<span class="gl-search-category-title mr-3">Article</span> <span class="gl-search-category-date">April 23, 2025</span>
Unlock the power of AI in your payment integrity program
Payer organizations continue to lose billions of dollars each year to errors, waste and fraud – a gap that payment integrity (PI) programs are striving to close.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">April 23, 2025</span>
Predicts 2025: AI reshapes how U.S. healthcare payer CIOs do business
We believe The Gartner® report provides data-driven insights and strategic planning recommendations designed to prepare payer organizations for the future.
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">April 23, 2025</span>
SmartestEnergy partners with EXL, supports working capital improvements through significant on-time revenue and billing automation enhancements
In particular, the company was focused on making data-driven improvements to metrics for revenue billed on time and achieving auto-billing rates that met and exceeded industry standards.
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">April 23, 2025</span>
EXL recognized as a Luminary in New Business and Underwriting Systems: North America Life Insurance Edition!
EXL Life Digital Suite (LDS) has been recognized as a “Luminary” by Celent in its latest evaluation of New Business and Underwriting (NBUW) systems in North America.
<span class="gl-search-category-title mr-3">Solution sheet</span> <span class="gl-search-category-date">April 23, 2025</span>
Performance Marketing for Wealth
Financial advisors are at the core of success for Wealth Management firms. Investment products are complex and difficult to self-serve.