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    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Newsroom Partnerships Advisor Relations Private Equity Analyst Recognitions Client Success Stories Brand Awards
      Overview
      Newsroom
      Partnerships
      Advisor Relations
      Private Equity
      Analyst Recognitions
      Client Success Stories
      Brand Awards
    Purpose & Values Sustainability
      Purpose & Values
      Sustainability
    Our Leadership
      Our Leadership
    Contact us Locations
      Contact us
      Locations
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • What we do
    Data Modernization
    Overview Enterprise Data Strategy Data Platform Modernization Data Management Data Operations
      Overview
      Enterprise Data Strategy
      Data Platform Modernization
      Data Management
      Data Operations
    Artificial Intelligence
    Overview AI & Analytic Services
    AI Solutions & Platforms
    Overview Code Harbor
    AI Consulting & Implementation
    Overview Digital Strategy Operating Model Design Hyperautomation
    Generative AI Agentic AI
      Overview
      AI & Analytic Services
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        Overview Digital Strategy Operating Model Design Hyperautomation
      Generative AI
      Agentic AI
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    Cross-Industry Solutions
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    Industry Solutions
    Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure Business & Technology Services
      Overview
        Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
        Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure Business & Technology Services
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Enterprise Data Strategy Data Platform Modernization Data Management Data Operations
      Overview
      Enterprise Data Strategy
      Data Platform Modernization
      Data Management
      Data Operations
    Overview AI & Analytic Services
    AI Solutions & Platforms
    Overview Code Harbor
    AI Consulting & Implementation
    Overview Digital Strategy Operating Model Design Hyperautomation
    Generative AI Agentic AI
      Overview
      AI & Analytic Services
        Overview Code Harbor
        Overview Digital Strategy Operating Model Design Hyperautomation
      Generative AI
      Agentic AI
    Overview
    Cross-Industry Solutions
    Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
    Industry Solutions
    Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure Business & Technology Services
      Overview
        Customer Experience Finance & Accounting Marketing Payment Integrity Risk & Compliance
        Insurance Healthcare & Life Sciences Banking & Capital Markets Retail & Consumer Products Energy & Infrastructure Business & Technology Services
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Our industries
    Banking & Capital Markets
    Overview Capital Markets Fintech Retail Banking & Credit Cards
      Overview
      Capital Markets
      Fintech
      Retail Banking & Credit Cards
    Business & Technology Services
    Overview Education Travel
      Overview
      Education
      Travel
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    Overview Media Sports & Entertainment
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      Media
      Sports & Entertainment
    Energy & Infrastructure
    Overview Manufacturing Utilities
      Overview
      Manufacturing
      Utilities
    Health & Life Sciences
    Overview Life Sciences Payers Pharmacy Benefit Managers Providers
      Overview
      Life Sciences
      Payers
      Pharmacy Benefit Managers
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    Insurance
    Overview
    General Insurance
    Overview Brokers Commercial InsurTech Personal
    Life Insurance
    Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Retail & Consumer Products
    Overview
      Overview
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Capital Markets Fintech Retail Banking & Credit Cards
      Overview
      Capital Markets
      Fintech
      Retail Banking & Credit Cards
    Overview Education Travel
      Overview
      Education
      Travel
    Overview Media Sports & Entertainment
      Overview
      Media
      Sports & Entertainment
    Overview Manufacturing Utilities
      Overview
      Manufacturing
      Utilities
    Overview Life Sciences Payers Pharmacy Benefit Managers Providers
      Overview
      Life Sciences
      Payers
      Pharmacy Benefit Managers
      Providers
    Overview
    General Insurance
    Overview Brokers Commercial InsurTech Personal
    Life Insurance
    Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
      Overview
        Overview Brokers Commercial InsurTech Personal
        Overview Individual Life Annuities Group & Voluntary Benefits Retirement & Pension
    Overview
      Overview
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Markets we serve
    Americas
    EMEA
    Overview U.K. & Europe South Africa
      Overview
      U.K. & Europe
      South Africa
    APAC
    Overview Australia & New Zealand
      Overview
      Australia & New Zealand
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview U.K. & Europe South Africa
      Overview
      U.K. & Europe
      South Africa
    Overview Australia & New Zealand
      Overview
      Australia & New Zealand
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Insights
    Thought Leadership
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    Client Success Stories Executive Insights
    Solutions
    for enterprises across all industries looking to using AI and data to improve customer experience, profitability, and growth.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Experts
    providing their latest insights on how companies can unlock results from data, AI, and transformation.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Data
    is the core of transformation, innovation, and optimization. Let us help you use it better.
    Overview Artificial Intelligence Customer Experience Data and Analytics Data-driven Finance Digital Transformation
      Overview
      Artificial Intelligence
      Customer Experience
      Data and Analytics
      Data-driven Finance
      Digital Transformation
    SPOTLIGHT

    2025 Enterprise AI Study: Driving AI execution at scale

    Get insights into who's successfully embedding AI into workflows

    EXL Recognized as a Leader in Generative AI Services 2024 ISG Provider Lens™ Study

    Maximize your GenAI investment with proven expertise

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

    Five strategies for generative AI success

    Get on the fast track for AI-powered transformation

    Named top Leader in Everest Group Analytics & AI

    Services Specialists PEAK Matrix® Assessment 2024

  • Events
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<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">April 12, 2024</span>
Effective. Ethical. Noble.
Delivering new products at speed. Providing personalized customer experiences at scale. Enabling better, faster decisions across the business. Succeeding in the insurance market today requir...
<span class="gl-search-category-title mr-3">Reports & research</span> <span class="gl-search-category-date">February 29, 2024</span>
EXL named top provider: 2021 HFS OneOffice™ Services Top 10 Data and Decisions report
EXL has been named a top provider of data and decisions services in HFS Research’s 2021 OneOffice™ Services Top 10 Data and Decisions report. As a top-five provider across all of the report’...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">June 24, 2025</span>
EXL Analytics and AI Insurance Leaders Exchange – Executive Summary
Eleven executives in the insurance industry met virtually to share leading practices and discuss topics of mutual interest based on an agenda created through advance interviews. The discussi...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">September 25, 2024</span>
AI in Action Driving business impact at scale with Data & AI
AI in Action Driving business impact at scale with Data & AI. Powering insights and intelligent operations: A virtual AI event exploring how enterprises can make a real impact using data and...
<span class="gl-search-category-title mr-3">Video</span> <span class="gl-search-category-date">March 07, 2025</span>
Driving better customer experiences by leveraging analytics
Businesses are scrambling to transform in the wake of a rapidly shifting environment. As a result, many leaders struggle to deliver rich, fast, scalable customer insights across the organiza...
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">November 04, 2024</span>
Integrating AI with data: A unified strategy for business success
The era of isolated AI and data strategies is over. Today, AI doesn't operate in a vacuum; it's deeply intertwined with the data that fuels it.
<span class="gl-search-category-title mr-3">Infographic</span> <span class="gl-search-category-date">February 29, 2024</span>
Five key findings about the work of F&A teams in their quest to become data driven
HFS Research in partnership with EXL surveyed 200 finance and accounting leaders worldwide and across industries to address how these organizations are changing to use data as a strategic as...
<span class="gl-search-category-title mr-3">Capabilities</span> <span class="gl-search-category-date">August 28, 2025</span>
Communications, media, and entertainment
<span class="gl-search-category-title mr-3">White paper</span> <span class="gl-search-category-date">February 29, 2024</span>
Digital intelligence in underwriting: The human perspective
Data should be utilized to inform and enable, not overwhelm. Artificial intelligence (AI) and machine learning (ML) tools can analyze torrents of data for us mere mortals at the other end. W...
<span class="gl-search-category-title mr-3">Case study</span> <span class="gl-search-category-date">July 25, 2024</span>
Data helps utilities company improve customer experience and retention
EXL’s client, a large UK energy and home services provider, knew they needed to improve their customer journeys. More than that, they needed to be able to quickly and accurately determine wh...

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We drive business forward with data and AI

320 Park Ave 29th floor,

New York, NY 10022

+1212 - 277 - 7100

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