What we do

EXL delivers value to our clients as they journey from volume to value through a wide variety of digitally-enabled transformation solutions. We bring innovation, automation and performance excellence to our clients to impact payment accuracies, cost management, quality outcomes and appropriate utilization -- all key to value-based performance.

Value-Added Capacity

Value-Added Capacity

Domain expertise infused with intelligence to drive meaningful outcomes

Technology and Analytics Enabled Solutions

Technology and Analytics Enabled Solutions

Healthcare-specific solutions delivered through product, digital and technology platforms with a unique 360° data view

Insights and Advisory Services

Insights and Advisory Services

Intelligence to drive your business. EXL consultative approach to pinpoint precise recommendations, prescribe actions, and operationalize insights

Services

EXL partners with Payers, Providers, PBMs and Life Sciences organizations to deliver services, solutions and analytics across the following capability domains:

Clinical Services
EXL takes a flexible approach to each client's clinical transformation journey. We orchestrate a strategy using domain expertise, technology, and analytics to support our clients’ needs to improve quality and efficiencies, drive effectiveness, and deliver impacts on member health outcomes and costs.
Payment Services
Our payment services include comprehensive, holistic reimbursement initiatives that help payers and providers control costs, reduce overall health claim expenditures and optimize revenue opportunities while ensuring an enhanced provider experience.
Pharmacy Services
EXL leverages its healthcare domain expertise coupled with our operational, analytical and digital assets to deliver Pharmacy solutions and services that help our clients improve operational effectiveness and enhance clinical and financial outcomes.
Life Sciences Services
As a leader in advanced analtyics and technology, EXL provides real-world insights and value-based solutions. We orchestrate our deep subject matter expertise with our extensive patient-, consumer- and HCP-level data assets, and advanced analytics capabilities for meaningful insights.
Data and Analytics Services
EXL provides rich data assets to support client data needs, delivers end-to-end data-enabled solutions, and offers enterprise data and analytics. Our team helps clients identify, optimize, create, capture and grow business value by leveraging our data assets, analytic capabilities, and data management expertise.
How is EXL Healthcare different.
Deep, proven healthcare expertise across the healthcare value chain
Unique 360-degree data views with integrated data assets for deeper insights
An industry leader in advanced analytics and technology
Market leader in clinical and payment BPS services
Flexible delivery and engagement approach to meet client needs
Innovation and automation to drive efficiency and effectiveness, delivering distinctive value to our partners
Who we serve

Our diverse cross segment client base allows us to leverage assets across market segments to solve business problems from a multi-dimensional perspective.

Supporting payers in indentifying and decreasing administrative waste, reducing overall health claim expenditures, and optimizing revenue opportunities while improving member care quality and effectively managing population risk.

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Helping PBMs manage drug benefits for members and reduce drug spend expenditures while ensuring quality goals are met.

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Serving provider organizations looking to proactively manage risk, improve quality outcomes and optimize network performance.

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Providing pharmaceutical, biotech and medical device companies the enriched data, data management expertise and advanced analytics capabilities to obtain value-based excellence.

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WHY EXL

EXL’s clinical and payment teams, analytics experts, and technologists -- backed by unparalleled knowledge of the changing healthcare landscape -- deliver digital solutions and services that address the industry’s most critical challenges.

These efforts have received recognition from healthcare industry analysts for EXL including:

  • Leader in Everest Group's "Clinical and Care Management BPS Services PEAK MatrixTM Assessment 2019"
  • Winner of the NASSCOM Annual Technology Conference Award 2019 for EXL’s Digital Clinical Assistant (DigiCA) solution
  • Leader in Everest Group's "Healthcare Analytics Services PEAK MatrixTM Assessment 2019"
  • Leader in NelsonHall Healthcare Commercial Payer NEAT, 2019
  • Featured in Market Guide for U.S. Healthcare Payer Care Management Workflow Applications, 2019
  • Major Contender & Star Performer in Healthcare Payer BPS PEAK MatrixTM Assessment 2019
  • Major Contender in Healthcare Business Process Automation Solutions PEAK MatrixTM Assessment 2019
150M+ Lives
covered by healthcare organizations
6 of the top 10
health plans partner with us
4,000+
healthcare professionals including 2,350 global clinicians
550+
healthcare focused data scientists
Accreditation and Certification 

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