Business transformation services powered by AI, data & context
<p>Trusted by leading enterprises to transform insight into growth and performance.</p>
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Featured Insights
Where we operate
Education
Empowering educational institutions with AI, data, and cloud solutions to improve outcomes and efficiency.
Professional services
Enabling technology companies with AI, data, and cloud solutions to accelerate growth and innovation.
Transportation and logistics
Driving smarter logistics with AI, data, and digital solutions for resilient, efficient supply chains.
ECMC Group
What was interesting about EXL, and what attracted me to them, was their ability to leverage artificial intelligence and technology to drive process change with measurable outcome.
Packaged
EXL has been with us every step of the way -from building our platform and securing the backend, to expanding our data capabilities and navigating AI together.
Schneider Logistics
Scheduling freight appointment times has long been a challenge across the logistics and transportation industry. By working with EXL to enhance our appointment-setting process with automation solutions, we found a quicker, easier way to serve our customers and improve on-time service
"Data silos restrict visibility, accessibility, and AI readiness."
"Manual workflows create inefficiencies and operational bottlenecks."
"AI skill gaps limit adoption and enterprise value creation."
Priorities defining the future of Business and technology services
"Limited data access slows timely, AI-powered decision-making."
"Fragmented capabilities hinder end-to-end transformation."
Business and technology solutions that deliver results
AI-Led Operations
Embed intelligence into your workflows, transforming operations with agentic AI-powered solutions that deliver measurable results at scale
AI Services
Sharpen your competitive edge with AI and real-time analytics
Customer Experience
Harness the power of data and gen AI to assist human agents and improve customer operations
Data for AI
Transform fragmented data into a trusted, scalable asset
Finance and Accounting
Using AI and advanced analytics, unlock faster, deeper insights that power better decision-making
Risk and Compliance
Balance innovation with security and proactive risk management
Supply Chain
Build resilient supply chains with AI-powered intelligence
Marketing Services
Drive growth with end-to-end marketing solutionsOn small screens, swipe horizontally or use the left and right arrow keys to browse solutions.
Recognized by leading analysts
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Teaming with <br><span class="wm-orange-text">top partners</span>
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Frequently asked questions
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Discover how EXL applied artificial intelligence in business and technology services
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Business and technology services enable organizations to improve how they operate by bringing together AI, data and industry expertise. At EXL, artificial intelligence in business is applied to simplify complex processes, automate routine work and support better decision-making. The result is a more agile business that can respond faster to change, improve productivity and create lasting value.
We help businesses address challenges such as ageing infrastructure, billing complexity, regulatory requirements, and raising customer expectations. Our expertise includes AI-powered billing and revenue operations, grid modernization, smart meter analytics, ESG reporting, sustainability analytics, and customer experience transformation.
We help businesses address challenges such as ageing infrastructure, billing complexity, regulatory requirements, and raising customer expectations. Our expertise includes AI-powered billing and revenue operations, grid modernization, smart meter analytics, ESG reporting, sustainability analytics, and customer experience transformation.
Every industry has its own priorities, regulations and operating models. EXL supports organizations across education, professional services, travel, transportation and logistics with business transformation services tailored to those unique challenges. Backed by deep industry expertise, AI and analytics, our solutions enable businesses to modernize operations, improve decision-making and stay ahead of changing customer and market demands.
AI delivers the greatest value when it is applied to real business challenges. EXL's enterprise AI solutions span agentic AI, artificial intelligence services, customer experience, data modernization, finance and accounting, risk and compliance, supply chain and marketing. Each solution is designed to streamline operations, strengthen decision-making and deliver practical AI-powered business solutions that scale with the business.
Great customer experiences begin with a better understanding of customer needs. EXL's customer experience solutions use AI, automation and analytics to uncover insights, personalize interactions and improve service delivery across every stage of the customer journey. Clients have achieved outcomes including £5 million in savings, 90% contact center resolution rates and 99% intent recognition accuracy.
Strong AI starts with trusted data. EXL's data modernization and data analytics services connect fragmented systems, improve data quality and create a reliable foundation for analytics and AI. With faster access to trusted insights, businesses can make better decisions, improve operational efficiency and achieve outcomes such as up to 20x ROI, 50%+ efficiency gains and significantly fewer system failures.
Every business has a different set of priorities, whether it's improving efficiency, managing risk or preparing for growth. EXL brings together deep industry expertise, AI, analytics and operational excellence to solve complex business challenges with practical, scalable solutions. From data and AI solutions to risk and compliance services, the focus is always on creating measurable outcomes and lasting business value.
Still have questions?
Discover how EXL applied artificial intelligence in business and technology services
Talk to an Expert
Let's <span class='o_highlight'>solve it together</span>
Transform vision into market-leading results with data, context, AI and automation
Let's solve it together